Philippines President Arroyo Inaugurates Sitel`s Sixth New Philippines Contact Center

Philippines President Gloria Macapagal-Arroyo Shares in Sitel`s Celebration
NASHVILLE, Tenn.--(Business Wire)--
Sitel, a leading global business process outsourcing (BPO) provider, today
announced that the Republic of the Philippines President Gloria Macapagal-Arroyo
recently led the ribbon cutting ceremony for the Company`s new contact center in
Pasig City. Along with Sitel executives and several local government
dignitaries, President Arroyo joined Sitel`s President and CEO Dave Garner in
opening Sitel`s largest site in the country and sixth location in the
Philippines.

"The opening of this site signifies Sitel`s commitment to expanding its business
in the Philippines, by creating more jobs and increased opportunities for many
Filipinos," said Dave Garner president and CEO of Sitel. "It`s an honor to have
the support of Her Excellency President Arroyo and the Philippine government as
we continue to expand Sitel`s presence in the Philippines. The Philippines
offers a highly-motivated and well educated workforce and the country`s stable
political and economic situation make it a great market for contact center
support."

The Philippines has developed into a natural hub for U.S., U.K., Australia and
New Zealand contact center support with the use of English as the second
national language and the extensive Westernized culture of the country. Sitel
currently employs approximately 11,000 associates throughout the Philippines.
Sitel contact centers provide inbound customer service, technical support,
outbound sales, lead generation and back office work for a wide variety of
industries such as telecommunications, IT, financial services, travel and
retail.

About Sitel

Sitel is a global Business Process Outsourcing (BPO) leader. The company meets
clients` customer care and transaction processing needs through 60,000
associates in 27 countries. Sitel provides world-class solutions from on-shore,
nearshore and offshore locations across 155+ facilities throughout North
America, South America, EMEA and Asia Pacific. The company`s award-winning
services provide clients with the strategic insight, scale and diversity of
offerings to ensure the best return on their customer investment. The company is
privately held and majority owned by Canadian diversified company, Onex
Corporation. For more information, please visit www.sitel.com.

Sitel
Andrew Kokes, 877.95.Sitel
andrew.kokes@sitel.com
or
Schwartz Communications
Dana Conti/ Nicole Slein
781-684-0770
sitel@schwartz-pr.com

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