Chamberlin Edmonds Announces New Contract with Knapp Medical Center in Texas

Tue Jun 9, 2009 10:50am EDT

* Reuters is not responsible for the content in this press release.

Increase in Self-Pay Patients Prompts Hospital to Seek out Eligibility Service
to Generate Revenue and Help Patients Navigate Complex Federal Benefit Programs
ATLANTA--(Business Wire)--
Chamberlin Edmonds and Associates, Inc., a leading provider of comprehensive
patient eligibility services to hospitals, today announced that it was selected
by Knapp Medical Center, located in Weslaco, TX, to help obtain reimbursement
for under- and uninsured patients. Chamberlin Edmonds` eligibility specialists
will work onsite at the hospital to guide patients through complex application
processes to secure federal and state reimbursement for uncompensated medical

Chamberlin Edmonds was chosen to provide a thorough review of account
information and ensure the hospital`s rural patient population does not miss
opportunities to obtain coverage, thereby reducing their own financial burden. 

"Over the past six months we have noticed an influx of patients presenting as
self-pay," says Tony Castillo, Patient Accounts Director for Knapp Medical
Center. "We began evaluating vendors, but none had the national experience that
Chamberlin Edmonds does. Our patients come to us from a variety of surrounding
areas, so we also needed a partner that was an expert on how Medicaid works in
other states, not just Texas." 

In addition, Chamberlin Edmonds` reputation as specialists in federal
Supplemental Security Income (SSI) eligibility determination programs was a key
factor in Knapp`s selection. "Although representatives from government agencies
are already stationed in our hospital, they are unable to devote the time
necessary to uncover this type of coverage. We require a third party that
understands the intricacies of SSI to maximize eligibility offered to patients
and generate additional incremental revenue for our hospital," Castillo adds. 

"Partnering with Knapp Medical Center is an exciting opportunity, allowing us to
help obtain coverage for greater numbers of qualified patients through
government and state programs," says Kirk Reid, Executive Vice President at
Chamberlin Edmonds. "Our goal is to provide remedies to boost eligibility rates
and increasing cash flow by capturing revenue that otherwise would have fallen
through the cracks." 

Chamberlin Edmonds` patient-centric eligibility services include Medicaid, SSI,
Social Security Disability Insurance Benefits (SSDIB), Medicare, state
disability and charity care, as well as many community programs. The firm`s
professional guidance, from application through follow-up, is offered at no cost
to patients. 

About Knapp Medical Center

Knapp Medical Center is a not-for-profit, acute care hospital in South Texas
providing quality healthcare services to citizens in the heart of the Rio Grande
Valley. The hospital offers 233-private rooms and is rated one of the top South
Texas hospitals in the country for clinical excellence in pulmonary services.
More than 220 physicians, all independent professional practitioners, serve on
the medical staff. Knapp employs approximately 1,000 people and provides
volunteer opportunities for more than 250 people. For more information about
Knapp Medical Center, please visit 

About Chamberlin Edmonds

Headquartered in Atlanta, Ga., Chamberlin Edmonds serves as patient advocates
and provides comprehensive eligibility services to hospitals, government and
managed care organizations nationwide. The company guides patients through
complex application processes to secure government and community reimbursement
for uncompensated medical care expenses. Chamberlin Edmonds has more than 23
years of experience with six regional offices in the U.S. and over 800
employees. Please visit to learn more. 

For Chamberlin Edmonds and Associates, Inc.
Dodge Communications
Elizabeth Glaser, 770-576-2551

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