Sovereign Bank to Use Predictive Modeling from Fiserv to Help Protect Customers

New Module of Financial Crime Manager from Fiserv reduces false positive alerts
BROOKFIELD, Wis.--(Business Wire)--
Fiserv, Inc. (NASDAQ: FISV), the leading global provider of financial services
technology solutions, today announced that Sovereign Bank, a Fiserv client for
more than two decades, demonstrated its commitment to protecting its customers
from fraud by agreeing to be among the first to leverage the Predictive Modeling
platform, part of Financial Crime Manager suite from Fiserv.

"Sovereign has had a long-standing relationship with Fiserv and we continue to
work together to provide us with best-in-class risk and fraud management
solutions," Jim Zardecki, senior vice president, director of Loss Prevention and
Security, Sovereign Bank. "Fiserv understands our data structure and our
operational environment, plus their suite of check fraud detection products have
a proven track record."

This is one example of Fiserv`s leading role in solutions that identify risk and
minimize exposure to avoid losses, while providing a strategic view of risk
across multiple business channels. Through its core competency of Risk and
Compliance, Fiserv is delivering the tools and expertise banks and credit unions
require to mitigate multiple types of risk to remain in compliance with the ever
changing regulatory environment, while at the same time staying competitive.

Predictive Modeling, a platform from Fiserv, offers Sovereign Bank a progressive
step toward enterprise fraud management. The platform has an infrastructure that
is expansive to multiple payment types and data inputs, and uses advanced
decisioning analytics, which can lead to a 30 to 40 percent reduction in false
positive alerts, compared to current outputs. Sovereign`s fraud alerts will now
be ranked in order of likelihood of fraud, so that users of the platform can
easily manage incidents in priority order. The flexibility of Predictive
Modeling will allow Sovereign to adjust to emerging fraud trends, policy changes
or levels of staffing support.

"Predictive Modeling from Fiserv is an advanced platform that delivers
real-time, industry-leading fraud prevention," said John Filby, president, Risk
Management Solutions, Fiserv. "Through the combination of rules and analytics we
can identify more fraud and materially reduce false positives."

Sovereign has been a Fiserv client for more than 20 years and currently uses the
company`s Source One Bank Platform, Electronic Banking Services, Loan Servicing
Solutions, Loan Fulfillment Solutions and Output Solutions.

About Fiserv

Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of information
management and electronic commerce systems for the financial services industry,
driving innovation that transforms experiences for financial institutions and
their customers. Ranked No. 1 on the FinTech 100 survey of top technology
partners to the financial services industry, Fiserv celebrates its 25th year in
2009. For more information, visit www.fiserv.com.

(FISV-G)

Media Relations:
Julie Nixon
Public Relations Manager
Financial Institution Services Group
Fiserv, Inc.
678-375-3744
julie.nixon@fiserv.com
or
Additional Fiserv Contact:
Lori Stafford-Thomas
Assistant Vice President
Corporate Communications
Fiserv, Inc.
262-879-5130
lori.stafford@fiserv.com

Copyright Business Wire 2009