SugarCRM Expands Footprint in Europe; Announces Latest Customer Wins

Munich Office Opens to Meet Growing Demand for Commercial Open Source CRM
Solutions
CUPERTINO, Calif.--(Business Wire)--
SugarCRM, the world`s leading provider of commercial open source customer
relationship management (CRM) software, today announced a series of milestones
in the company`s European expansion, including a new corporate headquarters in
Germany, a spike in commercial customer and strategic partner wins and the
expansion of its global training program.

With a customer base that will exceed 1,000 deployments of Sugar Professional
and Sugar Enterprise this month and a growing partner ecosystem that now
includes more than 70 value added resellers and strategic implementation
partners, SugarCRM has seen demand for its commercial open source CRM solutions
continue to accelerate across Europe. In the last few months alone, the company
has added several large deployments with highly recognized European brand names
including Fuji Film Spain, Loomis UK, Coca Cola France and Avis Scandinavia.
SugarCRM recently opened a new European headquarters in Munich, Germany in order
to accommodate the growing commercial demand on the continent.

"While demand in Europe for our modern and flexible CRM platform has been
steadily growing over the last several years, the recessionary economy has only
increased activity and adoption," said Liz Smith, vice president of sales,
SugarCRM EMEA. "SugarCRM and its strategic partners in Europe are well
positioned to deliver the open and affordable solutions necessary to succeed
across the European market."

Sugar EMEA training now available in 7 local languages

In order to support the rapid interest and adoption of commercial open source in
the region, SugarCRM continues to expand its Authorized Learning Partner Program
(ALP) in Europe. The Sugar ALP is a set of instructor-based training programs
offered by a select number of SugarCRM certified partners to help customer and
community members take full advantage of the features and capabilities of
SugarCRM.

Originally offered through Redpill-Linpro, a European consultancy focused on
end-to-end delivery of technology solutions for corporations, the program is now
being offered by three additional partners in Europe including:

* RedK, a Spanish software engineering firm with office in Madrid, Barcelona,
Sevilla and the Canary Islands
* Ysance, an IT consultancy based in Paris, France and
* Weburi, a software and consulting firm with offices in Stuttgart, Vienna and
Zurich, who recently signed up to be a Gold partner

"We see the amazing market potential for SugarCRM and a bright future for
commercial open source," said Michael Wagner, partner at Weburi. "We are
participating in the ALP because a successful CRM project requires good
knowledge of the software, its abilities and a close relationship with the
authors of the solution."

SugarCRM now delivers training in English, Norwegian, Danish, Swedish, Spanish,
French and German. For more information about the Sugar training partners visit
http://www.sugarcrm.com/university/partners.php

Upcoming events

Save the date for CRM Acceleration London, October 27, and Munich, October 29.

For more information please visit: http://www.sugarcrm.com/crm/about/events.html

About SugarCRM

SugarCRM is the world's leading provider of commercial open source customer
relationship management (CRM) software. Founded as an open source project in
2004, SugarCRM applications have been downloaded over five million times and
currently serve over 500,000 users in 75 languages. Over 5,000 customers have
chosen SugarCRM's On-Site and Cloud Computing services over lock-in based,
proprietary alternatives. In the last year, SugarCRM has been recognized for its
customer success and product innovation by CRM Magazine, InfoWorld, Customer
Interaction Solutions and Intelligent Enterprise.

For more information, call (408) 454-6900 or 1 87 SUGARCRM tollfree in the US,
email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

Schwartz Communications for SugarCRM
Christine McKeown, 415-512-0770
SugarCRM@schwartz-pr.com

Copyright Business Wire 2009