Transera Communications Receives 2008 Communications Solutions Product of the Year Award

SUNNYVALE, CA, Jun 10 (MARKET WIRE) --
Transera Communications, the leader in on-demand virtual contact center
solutions for enterprises, announced today that Technology Marketing
Corporation (TMC) has named Seratel(R) recipient of the 2008
Communications Solutions Product of the Year Award.

Transera provides enterprise-class on-demand virtual contact center
software delivered as a service. Seratel(R), Transera's software, has been
created expressly for companies moving toward distributed operations that
require increased flexibility in managing and staffing agent resources.
The solution provides unprecedented levels of visibility and control in
managing agents and customer interactions, regardless of agent or
interaction type. Seratel also simplifies the deployment and management of
disparate sites and agent locations, enabling companies to break away from
the cost and complexity of traditional contact center solutions.

"Transera has been recognized with a 2008 Product of the Year Award for
their excellence in the advancement of contact center communications
technologies," said Rich Tehrani, TMC President and Group Editor-in-Chief,
"Transera has proven they are committed to quality and excellence in
solutions that benefit the customer experience as well as ROI for the
companies that use them. I am pleased to honor their hard work and
accomplishments and look forward to more innovative solutions from them in
the future."

"We are honored to be a repeat winner of this prestigious award from an
organization with a deep history in covering the contact center market,"
said Prem Uppaluru, CEO and President of Transera Communications. "Since
its inception, Transera has been focused on pioneering the future of the
contact center industry. We are gratified now to see that future at hand
with numerous enterprises enjoying significant financial and business
benefits from Seratel. Recognition from our customers and industry
organizations like TMC is strong validation of our continued commitment to
transform and deliver value to the contact center market."

About Transera Communications

Headquartered in Sunnyvale, California, Transera Communications is the
first company to offer an enterprise-class on-demand virtual contact
center solution, enabling real-time visibility and control over
distributed contact center operations while ensuring the best customer
experience at the lowest cost. Seratel(R), Transera's award-winning
software, delivered as a service, enables organizations to rapidly deploy
a feature-rich contact center with agents located anywhere in the world,
including in-house, outsourced, remote or at home, with no upfront capital
expenditure. For more information, go to www.transerainc.com or call
408-338.0900.

About TMC

Technology Marketing Corporation (TMC) is a global integrated media
company helping our clients build communities in print, in person and
online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY,
Unified Communications, and NGN Magazine. TMCnet, TMC's Web site, is the
leading source of news and articles for the communications and technology
industries. TMCnet is read by two to three million unique visitors each
month worldwide, according to Webtrends. TMCnet is ranked as 2,921 in
Quantcast's Top U.S. Sites placing TMCnet in the top .03% most visited
Web sites in the US. In addition, TMC produces ITEXPO, 4GWE Conference,
Digium|Asterisk World and Communications Developer Conference. For more
information about TMC, visit www.tmcnet.com.

Transera Contact:
Arnab Mishra
Transera Communications
arnab.mishra@transerainc.com
408.338.0867

Will Stickney
Horn Group for Transera
wstickney@horngroup.com
415-905-4025

TMC Contact:
Jan Pierret
TMC
jpierret@tmcnet.com
203-852-6800, ext. 228

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