Compuware Strengthens Business Service Delivery Strategy With Major New Product Release,...
* Reuters is not responsible for the content in this press release.
Compuware Strengthens Business Service Delivery Strategy With Major New Product
Release, Comprehensive Services Offerings and Integrated Partner Program
DETROIT, June 10, 2009 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR)
today extended its industry leadership in equipping IT to overcome the
application performance challenge. The company launched Compuware Vantage 11--
its flagship IT service management solution -- and also introduced a
comprehensive platform of new application performance services and an enhanced
partner program. These capabilities build on the Compuware Business Service
Delivery approach to ensuring organizations achieve business value through
enterprise applications.
"Superior performance of enterprise applications is critical to business and IT
success because poor application performance costs businesses money and
frustrates customers," said Bob Paul, President and COO of Compuware
Corporation. "Today, Compuware is extending its unmatched strategy and solutions
for empowering IT to address this pressing challenge, solidifying our position
as the global leader in optimizing end-to-end application performance."
Understand the User Perspective to Prevent Application Performance Problems and
Reduce Costs
Compuware Vantage 11 represents a breakthrough in managing application
performance by providing both breadth and depth in a single, integrated
solution. Vantage 11 enables IT to prevent application performance issues from
impacting the business, find and fix problems faster, and prioritize problem
resolution efforts based on business impact. This allows IT to drive down
operational costs significantly through effective problem resolution and reduces
the impact poor application performance has on the business.
Traditional approaches to managing IT service -- infrastructure event management
or silo monitoring tools -- do not provide visibility into the health of an
application as seen by the business. Compuware now allows IT to take a top-down,
business-centric approach to managing application performance. Vantage enables
IT to manage performance from the perspective of the end user and to proactively
identify and resolve performance problems before the business is affected.
Vantage 11 introduces a number of new capabilities including:
-- performance-driven service model that provides visibility into the
relationship between the IT infrastructure and the critical
business services it supports;
-- unified performance analysis for faster performance problem
isolation and root cause elimination;
-- comprehensive end user experience monitoring, combining real user
and synthetic approaches in a single view;
-- deep dive Java and .NET monitoring on any platform, including
mainframe.
New Application Performance Services and Enhanced Partner Program Detailed
To help organizations deliver high-performing applications, Compuware announced
several new service offerings. Building on the company's extensive experience
helping IT organizations solve difficult performance problems, Compuware is
introducing:
-- Vantage Upgrade Assurance -- offers a rapid and smooth transition
to Vantage 11 and prepares customers to leverage new capabilities
for effective management of application performance.
-- Application Performance Triage -- isolates and resolves critical
application performance issues that impact customer satisfaction.
-- Vantage Guardian Services -- provides skilled resources and
leadership to ensure IT organizations gain value from Vantage on an
ongoing basis.
Compuware application performance consultants can also help clients adopt Six
Sigma and ITIL v3 process capabilities.
In a separate announcement, Compuware introduced a number of enhancements to its
partner program that will help IT organizations achieve their objectives. The
Compuware partner program now features new training programs, co-marketing and
expertise to help partners solve the application performance challenges of IT
organizations.
"IT organizations are undergoing many challenges in delivering high quality
application services to end-users, while, at the same time improving IT
efficiency and controlling costs," said Tim Grieser, Program Vice President,
Enterprise System Management Software, IDC. "By focusing on these requirements
and providing a comprehensive solution set, Compuware's Business Service
Delivery initiative should resonate well with IT organizations delivering key
business application services to customers and end users."
Compuware Corporation
Founded in 1973, Compuware provides software, experts and best practices to
ensure applications work well and deliver business value. Our unique approach,
Business Service Delivery, helps CIOs optimize end-to-end application
performance for leading businesses around the world, including 46 of the top 50
Fortune 500 companies. Learn more at http://www.compuware.com/.
The Compuware logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=5950
-0-
CONTACT: Compuware Corporation
Press Contact
Sean Patrick, Communication Analyst,
Communications and Investor Relations
313-227-5594
sean.patrick@compuware.com
Sales and Marketing Information
800-521-9353
One Campus Martius, Detroit, MI 48226
http://www.compuware.com
Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.


Follow Reuters