CyberTech Recording Solutions Now Certified for Mitel Secure VoIP Environments
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WHITE PLAINS, N.Y.--(Business Wire)-- CyberTech International, a leading global provider of advanced voice and data recording technologies, today announced it is among the first recording solutions providers officially certified for Mitel secure VoIP. As compliant with Mitel secure VoIP, CyberTech enables installation of call recording equipment in secure VoIP PBX environments for which calls are encrypted end-to-end. CyberTech is among the first recording solutions providers to offer a fully certified recording solution for Mitel`s Secure Recording Connector as part of the Mitel MiSN developer program. The application assures compatibility with existing Mitel PBXs to allow secure recording of IP extensions and Mitel Teleworker solution handsets, with voice encryption activated. This capability obviates upgrades to the IP communication platform; nor are upgrades required for any installed handsets. With CyberTech, there is no compromise to the security, reliability or resiliency of the Mitel 3300 solution. "The fully certified integration of CyberTech with the Mitel Secure Connector results in one of the world`s first totally secure recording solutions," said Tony Procops, president and CEO, CyberTech North America. "As a result, calls are encrypted end-to-end, with on-line storage and archiving." With this integration, CyberTech overcomes the technical difficulties experienced by other call recording suppliers in comprehensive security for monitoring data streams on port-mirrored LAN switch ports. The Mitel Secure Recording Connector issues a license key to the CyberTech system for every call so that recordings do not sacrifice voice encryption. The solution uniquely suits the financial services, public safety and contact center industries, for which enhanced security is most critical. Using open architectures and standard servers, CyberTech integrates easily with the Mitel Secure Connector, and scales to meet future needs. Web-based configuration and administration tools deliver time and operational efficiencies, affording low costs of ownership. For high availability and resilience, CyberTech enables links to multiple secure-recording connectors with automatic failover in the event of a failure. About CyberTech CyberTech International leads the voice logging and communications recording industry with global operations and offices throughout Europe, Asia, Middle East and the Americas. CyberTech is among the fastest growing data communications providers and a recognized innovator of voice recording and applications. With products and services that drive efficiencies in the capture, storage, retrieval and playback of voice, radio and data communications, CyberTech offers a worldwide suite of innovative recording technologies that enable organizations to achieve the highest levels of performance, quality assurance and liability protection while supporting existing business processes. With solutions deployed widely throughout organizations in the public safety, financial services and call center markets, CyberTech uniquely adds value through commercial-off-the-shelf (COTS) products and applications that are scalable, turnkey, and easy to implement over a virtually unlimited number of channels. An unsurpassed commitment to customer satisfaction additionally assures maximized technology investments and quality of customer contacts without proprietary hardware, complex integrations or expensive software upgrades. For more information, visit www.cybertech-int.com. To follow CyberTech via Twitter, visit twitter.com/CyberTech_Int. Media CyberTech International Arno Sybrandy, +31 72 566 2566 arno.sybrandy@cybertech-int.com or Alice Ducq, 800-707-9190 x 85 aliced@percepture.com Copyright Business Wire 2009
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