CyberTech Recording Solutions Now Certified for Mitel Secure VoIP Environments

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Wed Jun 10, 2009 9:30am EDT

WHITE PLAINS, N.Y.--(Business Wire)--
CyberTech International, a leading global provider of advanced voice and data
recording technologies, today announced it is among the first recording
solutions providers officially certified for Mitel secure VoIP. As compliant
with Mitel secure VoIP, CyberTech enables installation of call recording
equipment in secure VoIP PBX environments for which calls are encrypted
end-to-end. 

CyberTech is among the first recording solutions providers to offer a fully
certified recording solution for Mitel`s Secure Recording Connector as part of
the Mitel MiSN developer program. The application assures compatibility with
existing Mitel PBXs to allow secure recording of IP extensions and Mitel
Teleworker solution handsets, with voice encryption activated. This capability
obviates upgrades to the IP communication platform; nor are upgrades required
for any installed handsets. With CyberTech, there is no compromise to the
security, reliability or resiliency of the Mitel 3300 solution. 

"The fully certified integration of CyberTech with the Mitel Secure Connector
results in one of the world`s first totally secure recording solutions," said
Tony Procops, president and CEO, CyberTech North America. "As a result, calls
are encrypted end-to-end, with on-line storage and archiving." 

With this integration, CyberTech overcomes the technical difficulties
experienced by other call recording suppliers in comprehensive security for
monitoring data streams on port-mirrored LAN switch ports. The Mitel Secure
Recording Connector issues a license key to the CyberTech system for every call
so that recordings do not sacrifice voice encryption. The solution uniquely
suits the financial services, public safety and contact center industries, for
which enhanced security is most critical. 

Using open architectures and standard servers, CyberTech integrates easily with
the Mitel Secure Connector, and scales to meet future needs. Web-based
configuration and administration tools deliver time and operational
efficiencies, affording low costs of ownership. For high availability and
resilience, CyberTech enables links to multiple secure-recording connectors with
automatic failover in the event of a failure. 

About CyberTech

CyberTech International leads the voice logging and communications recording
industry with global operations and offices throughout Europe, Asia, Middle East
and the Americas. CyberTech is among the fastest growing data communications
providers and a recognized innovator of voice recording and applications. With
products and services that drive efficiencies in the capture, storage, retrieval
and playback of voice, radio and data communications, CyberTech offers a
worldwide suite of innovative recording technologies that enable organizations
to achieve the highest levels of performance, quality assurance and liability
protection while supporting existing business processes. With solutions deployed
widely throughout organizations in the public safety, financial services and
call center markets, CyberTech uniquely adds value through
commercial-off-the-shelf (COTS) products and applications that are scalable,
turnkey, and easy to implement over a virtually unlimited number of channels. An
unsurpassed commitment to customer satisfaction additionally assures maximized
technology investments and quality of customer contacts without proprietary
hardware, complex integrations or expensive software upgrades. For more
information, visit www.cybertech-int.com. To follow CyberTech via Twitter, visit
twitter.com/CyberTech_Int. 





Media
CyberTech International
Arno Sybrandy, +31 72 566 2566
arno.sybrandy@cybertech-int.com
or
Alice Ducq, 800-707-9190 x 85
aliced@percepture.com

Copyright Business Wire 2009

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