Eventbrite Communications Shines with RingCentral

RingCentral`s Cloud Computing-Based Business Phone System Helps Leading Online
Event Registration and Ticketing Provider Deliver Top-Notch Communications and
Customer Service
SAN MATEO, Calif.--(Business Wire)--
With a name like Eventbrite, one might presume that sunny days mean sweeping
those clouds away. Yet, CEO Kevin Hartz says that by taking his company into the
clouds with RingCentral, every day has a ray of light. Hartz uses cloud-based
RingCentral business phone service to efficiently manage his company`s phone
communications, enabling employees to deliver top-notch customer service through
more efficient call routing and answering. Hartz used the RingCentral service
early on as an economical means to get started with an office phone system when
the company had only three employees. Today, with 20 employees and thousands of
customers, RingCentral has proved to be an indispensable business service that
has scaled effortlessly as Eventbrite has grown.

"When we first started the company, we needed a reliable and cost effective
phone system. We chose RingCentral as our business phone system as it gave us
the professional face we needed with all the service features of a traditional
office phone system, but for a fraction of the cost," said Hartz. "It was so
simple to set up and get started. RingCentral allows us to reap the benefits of
a sophisticated phone system without expensive hardware to buy or maintain. In
addition, RingCentral allows us to easily add new numbers as we expand our
employee and customer base."

Communications are critical for Eventbrite, an online events marketplace where
tens of thousands of individuals, businesses and organizations of all sizes
manage, promote and sell out their events. With millions of dollars in ticket
sales each month, Eventbrite is bringing explosive growth to the events industry
by making it easy for anyone in any industry to host a successful event.

With more than 2,300 calls coming in for customer support in May alone, as well
as incoming sales inquires and outgoing sales calls in Eventbrite`s fast growing
sales team, RingCentral`s phone service allows Eventbrite to efficiently manage
and route calls, as well as assess how many calls are coming in and how long
each support call is taking. Patrick Breitenbach, director of service for
Eventbrite, said, "RingCentral enables us to continually track every single call
to ensure that customer needs are met right away. Our service agents love that
they can adjust the call routing themselves - so when they need to take a break,
they can route the calls to other agents. Overall RingCentral helps us provide
better service to our customers at a lower total cost."

RingCentral provides more services than legacy premise-based, expensive phone
systems, at a fraction of the cost. Delivering the power of a sophisticated,
multi-extension phone system without expensive hardware to buy or maintain,
RingCentral offers a complete "PBX in the Cloud" business phone and Internet fax
system with no contracts and zero setup costs. The service is instantly
provisioned and activated within minutes. RingCentral`s cloud-based business
phone service combines a toll-free or local number with auto-receptionist,
advanced call management, multiple extensions, multiple voicemail boxes and
Internet fax; enabling customers to automatically screen calls, use call
forwarding, place calls, listen to voicemail and send and receive faxes.

About RingCentral

RingCentral provides cloud computing based phone systems for small business.
With top industry honors, including PC Magazine's Editor's Choice Award and
Small Business Computing's Excellence in Technology, RingCentral offers
full-access to core small business phone services and helps improve productivity
for tens of thousands of customers worldwide. Headquartered in San Mateo,
California, RingCentral is privately held with backing from Sequoia Capital,
Khosla Ventures and DAG Ventures. For more information, please visit:
www.ringcentral.com.

For RingCentral
Emily Call Borders, 415-963-4174 ext. 1
emily(at)bordersgratehouse.com

Copyright Business Wire 2009