Cox Experts Stand Ready to Help Consumers Get Through the Digital Transition

* Reuters is not responsible for the content in this press release.

Wed Jun 10, 2009 11:53am EDT

Instant installation available to consumers who still need to prepare


HERNDON, Va., June 10  /PRNewswire/ -- Cox Communications announced today that
consumers who have yet to prepare for the Digital Transition should look no
further than their local Cox office for help. The June 12, DTV transition
deadline is just days away and those who continue to rely on "rabbit ears" or
an antenna for access to local broadcast stations must take action. Cox
customers currently renting analog set-top boxes can simply exchange their
current box for a digital set-top box at no additional cost. Consumers can
call Cox at (703) 378-8422 in Fairfax and (540) 373-6343 in Fredericksburg and
have video service installed within 24-48 hours to continue watching their
favorite television shows. 

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"With Cox's Instant Install teams, consumers can make one local call and our
technicians will ensure that they continue receiving the stations they love,"
said Janet Barnard, senior vice president and general manager of Cox
Communications Northern Virginia. "Some consumers are still confused by the
transition and have put off taking any action. Cox is standing by ready to
help."

By June 12, all full-power broadcast stations are required to switch to
digital-only broadcasting. Congress mandated that full-powered television
broadcast stations (like ABC, NBC, CBS, Fox affiliates and more) must return
their analog spectrum to the government and broadcast only digital signals
over the public airwaves. After this date, analog television sets that rely on
"rabbit ears" or rooftop antennas to access local broadcast stations will not
be able to receive these broadcast signals

Cox is offering a low-cost solution that includes 12 months of free limited
basic cable service to new customers who sign up for at least one additional
Cox service, such as high-speed Internet or digital phone service. This offer
ensures consumers will continue to receive their favorite broadcast stations
plus other cable channels (like TBS, Home Shopping Network and CSPAN.)

Consumers who choose to access over-the-air signals with a converter box
should consult the FCC's Web site to determine which local broadcasts will be
available and how strong the signal will be after the DTV transition. More
information can be found at http://www.fcc.gov/mb/engineering/maps/.

"Connecting to Cox is quite simply the easiest and most convenient way to make
sure you continue receiving your local broadcast stations," said Barnard.
"With Cox basic cable service, there is no equipment to buy and no complicated
box installation. It's easy to get started and now customers can connect
almost immediately!"

About Cox Communications:
Cox Communications is a multi-service broadband communications and
entertainment company with 6.2 million total residential and commercial
customers.  The third-largest cable television company in the United States,
Cox offers an array of advanced digital video, high-speed Internet and
telephony services over its own nationwide IP network. Cox Business is a
full-service, facilities-based provider of communications solutions for
commercial customers, providing high-speed Internet, voice and long distance
services, as well as data and video transport services for small to
large-sized businesses.  Cox Media offers national and local cable advertising
in traditional spot and new media formats, along with promotional
opportunities and production services.  Cox Communications wholly owns and
operates the Travel Channel.  More information about the services of Cox
Communications, a wholly owned subsidiary of Cox Enterprises, is available at
www.cox.com, www.coxbusiness.com, and www.coxmedia.com.  

SOURCE  Cox Communications

Gwen Sparks of Cox Communications, +1-703-480-4916
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