ConnectWise Regional User Groups Build Momentum

Two-day workshops expand on ConnectWise's commitment to build a strong, highly
interactive partner community that fosters business education, sharing and
mentoring

TAMPA, Fla., June 10 /PRNewswire/ -- In an effort to further support and
mentor its partner base, ConnectWise recently launched a series of regional
user groups across North America, the United Kingdom and Australia. The highly
interactive two-day events expand on ConnectWise's commitment to create a
partner community where solution providers can improve their companies through
business education and best practices. Participants receive ConnectWise
training, share operational insight and discuss successful market strategies.
Partners who attend the user group meetings continue their communications
throughout the year virtually in the ConnectWise Partner Forums, evaluating
each other's progress against business goals they jointly set during the
meeting.

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The development of the user groups initially grew from the success of the
company's ConnectWise Partner Summit, an annual event offering business
education on a wide range of software features and business-process topics.
The event, dubbed "the largest MSP-centric, face-to-face conference" by
MSPmentor, has attracted as many as 1,000 partners. ConnectWise user groups
complement the growing number of partner community activities, which range
from ConnectWise forums and mastery sessions to ConnectWise Learning Center
events and ConnectWise TV.

"The user group meeting in Chicago was great!" exclaimed NetSolutions Team
Inc. Managing Consultant Eddie Hartman. "I am coming back armed with more
knowledge, and better equipped to manage my business. These partner community
meetings are always well worth attending."

CIO Services President Wendy Gauntt agrees. "Since the meeting, we have rolled
out a huge number of process improvements, including a complete, closed-loop
revamp of our dispatch process, and a lot of workflow improvements," said
Gaunt. "I've never seen a software vendor that's as dedicated to helping
their customers with business education as ConnectWise."

"Efficient business processes, from sales and marketing to services and
backoffice operations, are absolutely essential to our partners' business
success," said Arnie Bellini, CEO of ConnectWise. "By creating a partner
community with more business education opportunities to share best practices,
we're providing a higher potential for them to create sustained success in the
managed services market."

From its start as a computer repair and instruction business in 1982,
ConnectWise has placed a strong emphasis on business process improvement - and
how it could share its success with other solution providers. The company
continues to focus on training and business education as a way to deepen its
relationship with partners, share best practices and foster partner success.
To that end, this year the company expanded its partner community practices to
include:

-- Launched ConnectWise TV, a state-of-the-art, Web-based service that
delivers live and recorded business education content about
ConnectWise
applications, business best practices and industry trends.

-- Expanded ConnectWise Partner Summit - In only four years, ConnectWise
Partner Summit has grown to be the largest gathering of managed
services
providers in the nation, with 95% of attendees reporting the event
exceeded their expectations. The event attracts more than 1,000 guests
and features nationally renowned business thought-leaders, technology
experts and vendors covering topics that range from business education
and marketing to emerging technologies like cloud computing. Unlike
most
industry events, ConnectWise Partner Summit is strictly focused on
ways
solution providers can improve their operations. Speakers are not
permitted to "pitch" their products or services.

For more information on how to join a regional user group or other partner
community event, ConnectWise partners should send an e-mail to
community@connectwise.com or visit www.ConnectWise.com.

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ABOUT CONNECTWISE
ConnectWise is the leading Web-based professional service automation (PSA)
software application designed exclusively for technology consultants,
integrators and developers. More than 26,000 IT solution providers rely on
ConnectWise to more efficiently integrate key business operations across their
enterprises, from business development and project management, to client
services and billing. ConnectWise technology enables IT companies to drive
greater accountability, operational efficiency, profitability, and tighter
systems integration. Visit www.connectwise.com for more information or call
813-463-4760.

SOURCE ConnectWise

Lynette Bohanan, CommCentric Solutions, for ConnectWise, +1-813-727-0196,
lbohanan@commcentricsolutions.com