CTI Group Partners With CommPartners Connect to Offer Hosted VoIP Call Recording to Small and Medium Sized Businesses

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Tue Jun 16, 2009 8:18am EDT

  INDIANAPOLIS, IN, Jun 16 (MARKET WIRE) -- 
CTI Group (Holdings), Inc. (OTCBB: CTIG), an international provider of
electronic invoice processing and management (EIM), enterprise
communications management software and services solutions, and carrier
class VoIP management applications, announces today their partnership
with CommPartners Connect to bring hosted VoIP call recording, via
SmartRecord IP, to the small and medium sized business (SMB) markets.

    As a nationwide CLEC certified network operator, CommPartners Connect is
focused on bringing high quality IP communications solutions to the SMB
market. As the VoIP market continues to grow, the competition to have the
highest quality, most robust VoIP offerings is growing as well. By
layering IP-based applications on their network that is already
engineered for business quality VoIP service, they are able to provide
their customers with business tools that can make their transition to
VoIP even more compelling. By transitioning to hosted VoIP service, small
and medium sized businesses are not only able to realize the ROI benefits
of VoIP, but are also able to utilize the tools that large businesses use
to increase efficiency and more effectively monitor and manage their
workforce. Hosted VoIP service eliminates the cost barriers often
associated with these applications on a traditional system and,
therefore, makes these applications more accessible to every business.

    "SmartRecord IP is a shining example of how IP communications can deliver
feature-rich, fully integrated, and value-added services to the SMB market
that are unmatched by the traditional phone company," says Mark Peterson,
Vice President of Sales and Marketing for CommPartners Connect. "Our
resellers are proving each day that not only does the value proposition of
VoIP sell services, but applications like SmartRecord IP have great appeal
to important segments of the SMB market and increase overall demand for
VoIP. By responding to the demand for these value-added features and
applications, we are enabling our resellers to meet customer needs and win
more deals while driving growth of their VoIP business portfolio."

    SmartRecord IP is a hosted VoIP call recording application. With
geographic redundancy and infinite scalability, it offers network
operators, like CommPartners Connect, the ability to offer call recording
directly from the switch, rather than as an afterthought. This
integration with the CommPartners Connect BroadSoft applications platform
allows SmartRecord IP to be more failsafe and secure than other add-on
call recording solutions. SmartRecord IP also makes all recordings
available on the internet through the use of a point-and-click
web-interface, requiring very little training or support to implement
this system into daily business processes.

    "By partnering with industry leaders like CommPartners Connect, we believe
we are providing our solution, SmartRecord IP, with the very best backbone
possible to reach the VoIP market. Our hope is to make the solutions that
have previously only been available to the biggest companies available to
every company. The benefit that tools like SmartRecord IP can have to
smaller businesses is astronomical and gives those smaller companies the
ability to be competitive with their larger competitors. CTI Group hopes
to level the playing field by offering all businesses equal access to
monitoring and management tools like SmartRecord IP," says Sid Rao, Chief
Technology Officer, CTI Group, Inc.

    About CTI Group

    CTI Group (Holdings), Inc. is an international provider of electronic
invoice processing and management, enterprise communications management
software and services solutions, and carrier class voice over internet
protocol (VoIP) management applications. CTI Group's SmartBill(R),
SmartRecord(R) and Proteus(R) product suites offer a full array of
solutions for traffic analysis, post-billing call analysis, customer care
and call recording. CTI Group's products are used by some of the top
service providers in North America and the United Kingdom, and play a
trusted role in managing telephony costs at major corporations
internationally. Headquartered in Indianapolis, CTI Group maintains
overseas offices in London and Blackburn, UK. For more information, please
visit CTI Group's website at www.ctigroup.com.

    About CommPartners Connect

    CommPartners Connect is a nationwide CLEC certified, facilities based
network operator providing VoIP and TDM services to carriers as well as
enhanced Hosted Applications to Small and Medium sized businesses through
a network of strategic partners and resellers. CommPartners Connect's IP
network has been engineered to provide business-grade, IP-based voice and
other value-added services. With nationwide IP network coverage,
CommPartners Connect delivers reliable, high-quality, and competitively
priced carrier and wholesale hosted IP services for business including IP
PBX, IPTrunking(TM), and hosted contact center. CommPartners Connect's
wholesale services are supported by CommPartners Management System (CMS),
a scalable and automated OSS platform for multi-tiered billing and account
management. The company is headquartered in Las Vegas, Nevada and is
privately held. For more information, call (877)677-5485 or visit
CommPartners Connect's website at www.commpartnersconnect.com.

    Safe Harbor Statement

    This release may contain "forward-looking" statements. Examples of
forward-looking statements include, but are not limited to: (a)
projections of revenue, capital expenditures, growth, prospects,
dividends, capital structure and other financial matters; (b) statements
of plans and objectives of CTI Group or its management or Board of
Directors; (c) statements of future economic performance; (d) statements
of assumptions underlying other statements and statements about CTI Group
and its business relating to the future; and (e) any statements using the
words "could," "should," "anticipate," "expect," "may," "believe,"
"intend," "will" or similar expressions. CTI Group's ability to predict
projected results or the effect of events on CTI Group's operating
results is inherently uncertain. Forward-looking statements involve a
number of risks, uncertainties and other factors that could cause actual
results to differ materially from those discussed in this document. In
addition to information provided elsewhere in this document, shareholders
should consider the following: the risk that CTI Group will not be able to
attract and retain customers to purchase its products, the risk that CTI
Group will not be able to commercialize and market products; the risk of
results in research and development; the risk of technological advances by
third parties; the risk of competition; the history of operating losses;
the dependence upon key personnel and general economic and business
conditions. Readers are referred to documents filed by CTI Group with the
U.S. Securities and Exchange Commission, including the Form 10-KSB for its
most recent fiscal year ended December 31, 2008.

    

Press Contact:
Katie Kleinschnitz
CTI Group (Holdings), Inc.
317.262.4687
kkleinschnitz@ctigroup.com

Company Contact:
Shelley Veazie
CTI Group (Holdings), Inc.
317.262.2223
sveazie@ctigroup.com

CommPartners Connect Press Contact:
Mark Peterson
CommPartners Connect
(877) 297-0926 x1017
mpeterson@commpartnersconnect.com

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