CCC ONE(TM) Total Repair Platform Enters New Phase of Enhancements

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Tue Jun 16, 2009 9:04am EDT

Continuous Customer Input Helps Evolve Integrated Collision Repair Workflow
Solution

CHICAGO, June 16 /PRNewswire/ -- CCC Information Services Inc. announced that
its CCC ONE(TM) total repair platform (www.CCC.CCCIS.com/ONE) has entered a
new phase of workflow enhancements with the latest version release. CCC
ONE(TM) goes well beyond traditional shop management software by helping
repairers manage their business instead of their software applications. 

Key among the enhancements within the available release is a new series of
dashboards that provide a single view of tasks by role, enabling users to
manage their work more efficiently - something users had been wanting. "I
really like the system and the way it feels and navigates. It's a very
cutting-edge program," said Leo Kozadinos, President of Nationwide Collision
Centers in Houston, Texas. "I also like the fact that we were able to give
suggestions and see our comments incorporated." 

Within the application, CCC ONE customers have a link to CCC's development
group where they can submit enhancement suggestions. CCC in turn evaluates
such suggestions and determines whether or not to incorporate them into
cyclical releases. To date, hundreds of customer recommendations - ranging
from document configuration to accounting export processes to dashboard
reports for parts, labor, production schedule and shop calendar - are now part
of the CCC ONE(TM) platform. 

CCC ONE uses a simple desktop interface to connect to servers hosted by CCC,
eliminating the need for repairers to manage servers and databases. It gives
both single-location and multi-store collision repairers the ability to manage
the customer experience from the initial opportunity all the way through to
back-end financial management. That includes parts, labor and production
management.

"The parts ordering process in CCC ONE is amazing. We've basically eliminated
our parts-ordering errors," said Andrew Pierce, Manager of Extreme Auto Body
in Shelton, Washington. "Managing tasks is a benefit we were looking for and
CCC ONE delivers."

For more information, visit CCC.CCCIS.com/ONE. To schedule a demo, call CCC at
800-463-6348.  


About CCC Information Services Inc. 
CCC brings together what matters most - insight to make the best decisions,
connections into the largest auto claims network and superior productivity
through an innovative single platform. Founded in 1980, CCC is the nation's
leading provider of advanced software, workflow tools and enabling
technologies to the automotive claims and collision repair industries. Its
client base includes more than 350 insurance companies and 20,000 repair
facilities. CCC also delivers the most comprehensive, best in class industry
insight by leveraging data captured from the millions of transactions
processed through its network, and the forward-looking, trusted advisor
perspective of its people. You can find out more about CCC Information
Services Inc. by visiting the company's web site at www.cccis.com.



SOURCE  CCC Information Services Inc.

John Harris, External Communications of CCC Information Services Inc.,
+1-312-229-2693, jharris@cccis.com
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