CenterBeam Awarded Cisco Channel Customer Satisfaction Excellence Designation

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Tue Jun 16, 2009 9:04am EDT

Highest Distinction within Cisco Channel Partner Program

SAN JOSE, Calif., June 16 /PRNewswire/ -- Today, CenterBeam, Inc., a leading
managed service provider (MSP) to the mid-sized market, announced it has been
awarded Cisco Channel Customer Satisfaction Excellence - the highest
distinction a partner can achieve within the Cisco Channel Partner Program.  A
result of Cisco's independent client survey and assessment program, this
designation identifies CenterBeam as having maintained outstanding customer
satisfaction.

(Logo: http://www.newscom.com/cgi-bin/prnh/20030528/SFW002LOGO)

As a Cisco Silver Certified Partner, CenterBeam is recognized for its broad
technical capabilities, its advanced specializations and its ability to
incorporate Cisco technologies as part of its innovative managed service
solutions to mid-sized organizations. In addition, as a Silver Certified
Partner, CenterBeam has integrated Cisco Lifecycle Services into its offerings
and demonstrated a measurably high level of customer satisfaction.

"While there are many providers out there who can build or manage pieces or
parts of my infrastructure, CenterBeam manages the entire value chain. There
is incredible value in having the consistency and accountability of the same
people who built my systems be the people who manage and support those
systems. Add to this their Cisco Silver certification, which assures me that
CenterBeam is committed to managing and supporting these systems for the
long-term. All of this translates to our being a satisfied and loyal
customer," states Don Blake, Director, Information Technology at Mental Health
Systems, Inc.
 
"CenterBeam considers its commitment to customer satisfaction as one of our
major market differentiators.  We are pleased to have earned this designation
from Cisco, as it demonstrates the importance we place on providing quality
services, and the high satisfaction marks we have received in this assessment
are a direct indication from our clients that we are indeed achieving this
goal," comments Matthew Stoyka, Senior Vice President, Technical Operations
and Professional Services at CenterBeam.  

CenterBeam continues to meet the rigorous demand of specializations,
personnel, and customer satisfaction requirements to maintain the Silver
Certification.  As a part of this honor, CenterBeam will be given a "Gold
Star" distinction in the Cisco Partner Locator tool, which enables customers,
partners, and the Cisco sales teams to identify the top performing partners in
terms of customer satisfaction per the Cisco worldwide assessment process. 

CenterBeam's Cisco certified services are available as part of its turnkey
managed IT service portfolio or individually as a way to extend in-house IT
resources.

About CenterBeam 
CenterBeam is an award-winning managed IT services provider with a rich
service portfolio including PC management, hosted Microsoft(R) Exchange email,
helpdesk support, and network and server management. Since CenterBeam's
inception, its focus has been providing mid-sized businesses with Fortune
500-class IT management and services for a fixed monthly fee. As a pioneer of
cloud computing services ten years ago, today, more than 140,000 daily
services are delivered in an integrated software as service (SaaS 3.0)
architecture to clients with end users working in six continents, across fifty
countries. Visit CenterBeam online at www.centerbeam.com.



SOURCE  CenterBeam, Inc.

Karen Hayward, Executive VP and CMO of CenterBeam, Inc., +1-408-750-0748,
khayward@centerbeam.com
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