TARGUSinfo Answers the Call to Turn Contact Centers Into Acquisition Centers at Call...

TARGUSinfo Answers the Call to Turn Contact Centers Into Acquisition Centers
at Call Center Week 2009

Panel of Industry Leaders Discuss First Call Relevance at the Call Center
Industry's Premier Event June 14-18, Las Vegas, NV

LAS VEGAS, June 16 /PRNewswire/ -- It sounds simple, but verifying contact
details of inbound calls can save hundreds of thousands of dollars a year for
contact centers. Leveraging accurate and precise data can elevate inbound
callers or provide an opportunity to turn a lost lead into a highly valuable
remarket target.

Today at the 10th Annual Call Center Week conference in Las Vegas, NV,
TARGUSinfo, the leading provider of On-Demand Insight(SM) about prospects and
customers, will join industry leaders on a panel entitled: "First Call
Relevance: Turning your call center into an acquisition center."

The speakers on the June 161:40pm PT panel include: Marry Murcott, Performance
Transformations, Mark Pettay, West Direct and Paul McConville and Keith
Peterson, Ph.D. with TARGUSinfo.

"The role of the call center in company profitability is now more crucial than
ever," said Mary Murcott, president, Performance Transformations. "With sales
performance gaps between top and bottom quintiles of 300% in most call
centers, closing these gaps for some companies can be the difference between
profitability and bankruptcy."

"By providing on-demand data about prospect and customers to more than half of
the Top 25 Contact Centers and IVR service bureaus across the country, we have
a very unique perspective," said Paul McConville, executive director,
consumer-facing services, TARGUSinfo. "Having access to the widest and most
accurate coverage of consumer information at the moment it's needed, creates
real value for many call centers that could produce almost overnight ROI."

In describing the opportunities for many call centers, Murcott went on to say,
"It is exciting to see some new tools on the horizon that are proving to
increase sales by 20-40%. Those organizations who properly deploy new tools,
will win share over those who don't."

Drawing from a robust data repository and real-time delivery network, which
handles more than 32 billion transactions a year, TARGUSinfo delivers the
right knowledge at the right moment. Leading customer contact companies
nationwide have integrated TARGUSinfo's services into their IVR platforms,
agent desktops and automated call-handling processes to help their clients
improve customer interactions and increase overall customer satisfaction.

About TARGUSinfo

TARGUSinfo, the leading provider of On-Demand Insight(SM), provides unique
identification, verification, scoring and location solutions that enable
communication service providers, retailers, call-center operators, Web-based
marketers and others to dramatically increase the quality of their services
and the effectiveness of their marketing. A privately held company, TARGUSinfo
is headquartered in Vienna, Va. For more information, visit
www.TARGUSinfo.com.

Contact
Rufus Manning
TARGUSinfo
703.272.6215
pr@targusinfo.com

SOURCE TARGUSinfo

Rufus Manning of TARGUSinfo, +1-703-272-6215, pr@targusinfo.com