Wireless Matrix Sponsors Aberdeen Group Report on Service Workforce and Fleet Management

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Tue Jun 16, 2009 10:20am EDT

Research Shows Leading Firms Almost Two-Thirds Times Likely to Leverage Fleet
Management and GPS-Tracking Solutions
RESTON, Va.--(Business Wire)--
In an uncertain economy, leading organizations are turning to GPS-enabled
service workforce and fleet management solutions to drive efficiencies into
their service organizations so as to maintain customer satisfaction levels,
drive resource utilization levels while controlling service-related costs. These
firms are actively looking to increase visibility into all service resources via
GPS, according to a recent research report titled "Service Workforce and Fleet
Management: Driving Utilization with Location Intelligence," published by the
Aberdeen Group, a Harte-Hanks Company (NYSE:HHS). 

"The Aberdeen report is further proof of the value and the rapid return on
investment that GPS solutions can offer companies," said Wireless Matrix
President and CEO Richard J. Carlson. "This third-party research confirms that
Best-in-Class companies are integrating GPS intelligence with enterprise
back-office systems to drive their bottom line business metrics." 

Research findings in the Service Workforce and Fleet Management report indicate
responding firms have seen the following average improvements in key service
performance indicators since the adoption of GPS-enable solutions:

* A 25% reduction in idle times 
* A 32% increase in fleet utilization 
* A 22% decrease in fuel costs and a 31% drop in daily mileage 
* A 23% boost in workforce productivity.

"Organizations responding to our research indicate that they currently monitor
and track the location of 47% of their vehicles," said Sumair Dutta, senior
research analyst, Aberdeen Group. "This is up from an average of 35% in 2008,
and our respondents indicate further investments in 2010. These trends are
indicative of the value offered by GPS-enabled tracking, navigation and routing
solutions, such as those offered by Wireless Matrix, in meeting cost containment
and customer management pressures faced by today`s service and manufacturing
organizations." 

A complimentary copy of this report is made available due in part to Wireless
Matrix, the lead underwriter. To download a complimentary copy of the report,
please visit http://www.aberdeen.com/link/sponsor.asp?spid=30411638&cid=5866. 

About Wireless Matrix:

Wireless Matrix (TSX:WRX) provides enterprise-class wireless data solutions for
business-critical mobile and remote asset operations. The company delivers
real-time data services across cellular, satellite and WiFi networks; a variety
of modems and hardware platforms; and transportation applications that increase
productivity and reduce operating expenses with service fleet operations.
Wireless Matrix is headquartered in Reston, VA, and has offices in San
Francisco, CA, and Burnaby, British Columbia. For more information visit
www.wirelessmatrix.com. 





Wireless Matrix
Investor Relations:
Maria C. Izurieta, 703-262-4020
maria.izurieta@wrx-us.com
or
Sales:
Michael Jakab, 703-262-4086
mike.jakab@wrx-us.com
or
Marketing/Media Relations:
Mark Freeman, 703-262-4024
mark.freeman@wrx-us.com

Copyright Business Wire 2009

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