Massingham & Associates Management, Inc. Appoints New Vice President of Customer...

Massingham & Associates Management, Inc. Appoints New Vice President of
Customer Service and Training

New Position will Focus on Education, Training and Customer Service

HAYWARD, Calif., June 16 /PRNewswire/ -- Massingham & Associates Management,
Inc., an Associa Company, is pleased to announce the newly created position of
Vice President of Customer Service and Training and the appointment of Kristin
Serdahl to this new position.

Ms. Serdahl will be responsible for the training and motivating of employees,
ensuring employees have adequate support to provide excellent customer service
and evaluating training opportunities to meet client service goals.

Over the last three years, Ms. Serdahl has held several positions within
Massingham, her last being Information Specialist. As an Information
Specialist, Ms. Serdahl was able to positively impact client relations through
identifying areas of improvement in policies and procedures. This experience,
her skills in customer service and client relations along with her educational
background in counseling make her an ideal candidate for this position.

"I am very pleased to be able to promote Kristin," said Rob Rosenberg,
President of Massingham & Associates. "Ms. Serdahl is been a valuable team
member and I look forward to her continued success within Massingham and
Associa."

Since 1985, Massingham & Associates has worked hand-in-hand with leading
developers and builders of condominiums and lofts, mixed use properties,
master planned communities, and gated communities. Massingham is a CACM
Certified Management Firm, and currently has six branch offices, located in
Citrus Heights, Campbell, Concord, Hayward and Signal Hill and Orange County
(serving the greater Los Angeles area).

About Associa
As one of the first management companies to specialize in common interest
communities, Associa is America's leading community association management and
developer services company. With more than 90 offices across the nation and
growing, Associa is the largest company in the United States devoted
exclusively to the management of community associations, representing
thousands of communities coast to coast.

Associa's clients receive personal service from the local management staff
while taking advantage of the strengths and resources of a national company.
Associa's client programs such as insurance, websites and other communication
channels help increase efficiencies and reduce association expenses. For more
information, please visit www.associaonline.com or www.massingham.com.

Contact:
Carolyn Cummins
Senior Vice President, Public Relations
Associa Corporate Headquarters
Phone: (214) 953-3009, ext. 5530
Fax: (214) 953-3198
Email: ccummins@associaonline.com
or
Robert Rosenberg, CCAM(R)
President, Massingham and Associates Management, Inc.
Phone: (510) 780-8520
Fax: (510) 743-0700
Email: robertr@massingham.com

SOURCE Massingham & Associates Management, Inc.

Carolyn Cummins, Senior Vice President, Public Relations of Associa Corporate
Headquarters, +1-214-953-3009, ext. 5530, fax, +1-214-953-3198,
ccummins@associaonline.com; or Robert Rosenberg, CCAM(R), President,
Massingham and Associates Management, Inc., +1-510-780-8520, fax,
+1-510-743-0700, robertr@massingham.com