ICW Group Awarded for Results Achieved With FirstBest Underwriting Management System

BEDFORD, MA, Jun 24 (MARKET WIRE) --
FirstBest(R) Systems, Inc., developer of advanced Underwriting Management
Systems(TM) (UMS) that enable property and casualty insurance carriers to
profit from better underwriting, today announced that its customer, ICW
Group, has won two well-regarded insurance industry awards. ICW Group was
honored for its impressive results achieved with the FirstBest UMS(TM), a
next-generation underwriting workstation combined with FirstBest Agent,
its rich agent portal.

ICW Group Insurance Companies (ICW Group), a multi-line Super Regional
Insurance carrier with a major focus on Workers' Comp, has realized
significant results after implementing FirstBest UMS, which ICW Group has
branded Snap, for its workers' compensation line of business. ICW Group's
roll out of Snap, a rich agent portal with a next-generation underwriting
workstation, has already resulted in increased submissions, increased
quote production, underwriting productivity, and real-time collaboration
with their agents. Results to date, during a highly competitive market,
include: 50.8% increase in quality submissions, 70.8% increase in quote
production, 34.3% increase in bound policies, and 47% decrease in policy
processing time.

FirstBest accepted the INN 2009 VIP Best Practices Award for ICW Group's
deployment of FirstBest UMS at a black-tie awards event held at the ACORD
LOMA Insurance Systems Forum in Orlando in May. This segment of the INN
2009 VIP (Vanguard in Practices) Awards was open to top-ranked solution
providers including FirstBest Systems, which nominated ICW Group. ICW
Group won third place for its visionary use of FirstBest UMS and
demonstration of adherence to ACORD data standards. Survey development,
data collection and rankings analysis were led by Celent in partnership
with Insurance Networking News (INN). For more award information, visit
http://www.insurancenetworking.com/news/-12352-1.html.

Additionally, at the IASA Technology Achievement Award ceremony, ICW Group
was awarded the first honorable mention for the results derived from
their successful implementation of the FirstBest UMS for workers'
compensation insurance. The accolade was presented during the IASA 2009
Annual Educational Conference and Business Show held earlier this month in
Kissimmee, FL. The Insurance Accounting & Systems Association,
Incorporated (IASA) is one of the industry's largest and most represented
trade associations.

About FirstBest

FirstBest(R) Systems, Inc. delivers advanced Underwriting Management
Systems(TM) (UMS) that enable insurance companies to write more business
and write better business. The FirstBest UMS(TM) combines a
next-generation underwriting workstation with a rich agent portal for
commercial lines carriers. Insurers can achieve greater speed and business
agility, provide real-time collaboration to make it easy for agents to do
business with them, promote enhanced underwriting discipline and best
practices, scale their book of business profitably, and empower
underwriters and agents with greater visibility into the business.
FirstBest Agent is now offered as a stand-alone solution and provides
carriers with all agency-facing capabilities to enable a faster path to
market-driven ROI, while enabling ease of doing business with agents.

For more information, visit www.firstbest.com or call 1.888.863.6095.

FirstBest is a registered trademark of FirstBest Systems, Inc. UMS and
Underwriting Management System are trademarks of FirstBest Systems, Inc.
All other trademarks are property of their respective owners.

Press contact:
Meira Primes
VP, Marketing
FirstBest Systems, Inc.
781.863.6005
Email Contact

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