Heller Consulting Becomes an Authorized Convio Solution Provider

Firm Joins an Exclusive Network of Partners Authorized to Implement and Service
Convio CRM Products
SAN FRANCISCO--(Business Wire)--
Heller Consulting announced today that the company has become a Convio Solution
Provider (CSP) authorized on Convio`s Common Ground CRM product. This
authorization affirms that the company provides the highest level of expertise
and service available to clients using Convio`s Common Ground constituent
relationship management (CRM) software for managing donors, volunteers, event
attendees and other constituents.

"As a leader in fundraising operations and technology, Heller Consulting has
always provided nonprofits with excellence in consulting and implementation
services - a commitment that is reflected in their reputation," said Fred Waugh,
vice president, alliances of Convio. "Heller Consulting has completed required
training and testing on the Convio Common Ground CRM product. Their in-depth
relationship with Convio benefits the entire industry by helping to create a
more open, accessible, and affordable database offering for nonprofit
organizations."

Heller Consulting also has been providing Convio with feedback throughout the
development of Common Ground, making recommendations for key features and
functionality needed to move beyond the traditional donor database to provide
software that meets the needs of today`s nonprofit market.

"Common Ground opens a world of possibilities to nonprofits," said Keith Heller,
principal of Heller Consulting. "We`re excited that Convio has built such a
powerful, customizable and flexible product, and has done so natively on
salesforce.com`s Force.com platform. Common Ground offers nonprofits a true
constituent relationship management system in an open, software as a service
(SaaS) model. It`s indicative of Convio`s responsive and forward-thinking
approach to building products that help nonprofits reach, engage, and move
people."

Common Ground allows nonprofits to track and manage information about donors,
volunteers, event attendees, and major donor prospects all in one place and
accessible from any web browser or web enabled device. Built and delivered
natively on salesforce.com`s Force.com platform, the product leverages cloud
computing to deliver a solution that easily integrates with other open systems
including Convio`s online fundraising and marketing applications and other
commercial applications. Common Ground also provides anytime, anywhere access,
with no software to install or maintain and no hardware to purchase - all for a
fraction of the cost of a traditional donor database. All implementation
services are delivered by Convio`s partner network, ensuring high quality
through authorization programs for both the Force.com platform and Common
Ground.

To learn more about Heller Consulting's services, interested parties can visit
www.teamheller.com. To learn more about the Convio Solution Provider program,
visit www.convio.com/partners.

ABOUT HELLER CONSULTING

Heller Consulting is proud to have served over 700 nonprofits since our founding
in 1996. We help fundraising professionals improve their productivity and
effectiveness by optimizing their use of fundraising technology and streamlining
operations. Our approach and expertise grows out of our real-world, hands-on
experience working in nonprofits. All of our consultants have worked in
fundraising and share a dedication to socially responsible business practices.
Heller Consulting is a "right-sized" firm: large enough to encompass a breadth
of expertise and experience to bring about successful projects, while still
providing the personalized solutions you need and the attention you deserve.
Contact us today to see what it`s like to work with the friendly team at Heller
Consulting.

Convio, Inc.
Tad Druart, 512-652-7826
Director, Corporate Communications
tdruart@convio.com
or
Heller Consulting
Keith Heller, 510-841-4222 x 466
keith@teamheller.com

Copyright Business Wire 2009