Reportlinker Adds Retail SS/CIM Solutions
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NEW YORK--(Business Wire)-- Reportlinker.com announces that a new market research report is available in its catalogue. Reportlinker Adds Retail SS/CIM Solutions http://www.reportlinker.com/p0128598/Reportlinker-Adds-Retail-SS/CIM-Solutions.html This market intelligence program -2009 Self-Service and Customer Interaction Management Solutions (SS/CIM)- evaluates the current and emerging opportunities for self-service within North America. Self Service and Customer Interaction Management Solutions report is a powerful decision support tool offering a focused analysis of the market, user requirements, product specifications and competitive share. This report features three volumes: Volume 1: Retail, Volume 2: Hospitality, Volume 3: Health Care (sold separately): - Retail: Accounting for the majority of the SS/CIM market in 2008, retailers are reporting stable and slightly increasing budgets for SS/CIM solutions. These types of solutions - including kiosks, self-checkout solutions, and personal shopping assistants - will remain a core strategic investment over the next five years despite the economic slowdown. - Hospitality: Hospitality is poised to contract in 2009, having been heavily impacted by the current recession. Hospitality spending on SS/CIM solutions will be limited to investments in vital infrastructure, enabling technologies and new solutions with compelling ROI incentives. - Health care: Health care has overcome many barriers to penetration like long customer adoption cycles and end-user resistance. Health care is a fast growing SS/CIM market, as providers focus on improving patient service and security. Simply stated, this market intelligence program identifies who is currently investing in selfservice solutions, for which applications, to meet what goals, what specific products and/or services they are investing. I. Executive Findings II. Scope and Methodology III. Market Definition and Segmentation IV. Market Estimates and Forecasts V. Enterprise End-User Analysis VI. Channel Analysis VII. Supplier Analysis VIII. Summary Observations To order this report: Reportlinker Adds Retail SS/CIM Solutions http://www.reportlinker.com/p0128598/Reportlinker-Adds-Retail-SS/CIM-Solutions.html More market research reports here! Reportlinker Nicolas: nbo@reportlinker.com US: (805)-652-2626 Intl: +1 805-652-2626 Copyright Business Wire 2009
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