Reportlinker Adds Retail SS/CIM Solutions

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Fri Jun 26, 2009 8:45am EDT

NEW YORK--(Business Wire)--
Reportlinker.com announces that a new market research report is available in its
catalogue. 

Reportlinker Adds Retail SS/CIM Solutions

http://www.reportlinker.com/p0128598/Reportlinker-Adds-Retail-SS/CIM-Solutions.html

This market intelligence program -2009 Self-Service and Customer Interaction
Management Solutions (SS/CIM)- evaluates the current and emerging opportunities
for self-service within North America. 

Self Service and Customer Interaction Management Solutions report is a powerful
decision support tool offering a focused analysis of the market, user
requirements, product specifications and competitive share. This report features
three volumes: Volume 1: Retail, Volume 2: Hospitality, Volume 3: Health Care
(sold separately): 

- Retail:

Accounting for the majority of the SS/CIM market in 2008, retailers are
reporting stable and slightly increasing budgets for SS/CIM solutions. These
types of solutions - including kiosks, self-checkout solutions, and personal
shopping assistants - will remain a core strategic investment over the next five
years despite the economic slowdown. 

- Hospitality:

Hospitality is poised to contract in 2009, having been heavily impacted by the
current recession. Hospitality spending on SS/CIM solutions will be limited to
investments in vital infrastructure, enabling technologies and new solutions
with compelling ROI incentives. 

- Health care:

Health care has overcome many barriers to penetration like long customer
adoption cycles and end-user resistance. Health care is a fast growing SS/CIM
market, as providers focus on improving patient service and security. 

Simply stated, this market intelligence program identifies who is currently
investing in selfservice solutions, for which applications, to meet what goals,
what specific products and/or services they are investing. 

I. Executive Findings 

II. Scope and Methodology 

III. Market Definition and Segmentation 

IV. Market Estimates and Forecasts 

V. Enterprise End-User Analysis 

VI. Channel Analysis 

VII. Supplier Analysis 

VIII. Summary Observations 

To order this report:

Reportlinker Adds Retail SS/CIM Solutions

http://www.reportlinker.com/p0128598/Reportlinker-Adds-Retail-SS/CIM-Solutions.html

More market research reports here!



Reportlinker
Nicolas: nbo@reportlinker.com
US: (805)-652-2626
Intl: +1 805-652-2626 

Copyright Business Wire 2009

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