ManageEngine Upgrades VoIP Quality Monitoring Software; Now Supports up to 1000 Simultaneous VoIP Calls; Introduces

AUSTIN, TX, Jun 29 (MARKET WIRE) --
ManageEngine, makers of a globally renowned suite of cost effective
network, systems, security and applications management software
solutions, today announced an update to its Voice over Internet Protocol
(VoIP) quality monitoring solution, VQManager, focused on meeting the
management requirements of VoIP service providers.

The latest release, VQManager 6.2, greatly improves on the application's
existing VoIP packet processing capability, making it possible to support
larger VoIP environments, monitoring up to 1000 simultaneous VoIP calls.
And because larger environments are apt to have multiple operating
systems, the new VQManager is designed to perform equally well on
different versions and flavors of Windows and Linux operating systems.

To assist growing VoIP service providers, ManageEngine is now also making
VQManager available in a licensing model where pricing is based upon the
number of simultaneous calls to be monitored. Service providers leasing
VoIP trunks on an 'x' dollar per month per trunk basis can now affordably
purchase a VoIP monitoring solution to manage present traffic volumes
instead of having to acquire expensive, huge-capacity software so early in
the business' growth phase. As their VoIP network grows, service providers
can upgrade VQManager to higher concurrent call licenses, paying only the
difference between the existing and the new number of licenses.

"VQManager is an invaluable tool in our VoIP monitoring arsenal giving us
the ability to provide detailed live and historical end-to-end QoS and
call flow analysis," said Rob Mainor, executive vice president of business
development at PanTerra Networks. "The GUI interface is intuitive, highly
adaptive and provides us with the kind of in-depth analysis necessary to
ensure success with sophisticated VoIP deployments."

"The improvements gone into VQManager 6.2 have come as a result of months
of direct interaction with several VQManager customers in the VoIP service
provider community," said Sridhar Iyengar, director, Product Management at
ManageEngine. "Service providers look to differentiate themselves from the
competition in the quality of VoIP services offered, all the while keeping
costs down. VQManager looks forward to helping them achieve this."

VQManager is a VoIP quality monitoring software that detects and analyzes
SIP, H.323 & Skinny protocols along with RTP and RTCP media. The solution
monitors each and every call in real-time, throughout the day, to provide
the VoIP engineer a sound troubleshooting platform to diagnose and analyze
VoIP performance degradations. VQManager's deep, packet-level analysis of
a VoIP call allows a wide range of critical information to be reported,
including: Protocol type, codec used, octets transferred, call initiation
time, call set-up time, call ringing time, duration of call, call
participants' names, URL and IP address, and call participant-specific QoS
values viz. MOS, delay, jitter, packet loss and R Factor. Over 30 built-in
reports, including concurrent call reports, carrying months of call data,
help service providers make better capacity planning decisions.

Key feature additions found in VQManager 6.2 include:

-- Improved performance to support environments with up to 1000
simultaneous VoIP calls
-- An exclusive licensing and pricing model for VoIP Service Providers
based on concurrent calls
-- Full support for Cisco CallManager 6.x and 7.1 environments
-- Support for processing Avaya S8700 CDRs, Cisco Unified Communications
Manager(CUCM) 6.1 and 7.0 CDRs
-- Ability to create 'Schedulers' for predefined reports and e-mail them
as PDF files.
-- Enhanced multi-day reporting to provide day-specific averages on ASR,
ACD, MOS etc.

Pricing & Availability

ManageEngine VQManager is available as a downloadable file for both
Windows and Linux platforms. A 30-day fully functional professional
edition is freely available for evaluation from the website. The new
service provider pricing starts at $2990 for monitoring up to 50
concurrent calls.

For more information please visit the product web page.

About ManageEngine

ManageEngine is the leader in low-cost enterprise IT management software.
The ManageEngine suite offers enterprise IT management solutions including
Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application
Management, Desktop Management, Security Management, Password Management,
Active Directory reporting, and a Managed Services platform. ManageEngine
products are easy to install, setup and use and offer extensive support,
consultation, and training. More than 30,000 organizations from different
verticals, industries, and sizes use ManageEngine to take care of their IT
management needs cost effectively. ManageEngine is a division of ZOHO
Corporation. For more information, please visit www.manageengine.com.

Media Contact:
Greg Wise
Weber Shandwick, for ManageEngine
512-794-4716
Email Contact

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