Teradata Disaster Recovery Solution Helps Reduce the Panic of Catastrophic Events

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Mon Jun 29, 2009 6:30am EDT

MIAMISBURG, Ohio--(Business Wire)--
Teradata Corporation (NYSE: TDC), the world`s largest company solely focused on
data warehousing and enterprise analytics, today announced that its Teradata
Disaster Recovery Solution reduces the cost and takes the panic out of disaster
recovery. 

The solution was designed for chief technology officers who don`t want the
expense and headache of creating an in-house disaster recovery solution, yet
must plan for and survivecatastrophic events. Those businesses without a
disaster recovery plan in place are at risk of business failure, if their
company experiences a disaster. 

"To keep costs low, Teradata customers can tailor the level of assistance needed
to meet the specific demands of their enterprise, and also have access to the
Teradata Recovery Centers 24 hours a day, 365 days a year," said Randy Lea, vice
president, products and services marketing, Teradata. "Customers bring knowledge
of their data and applications and Teradata brings the expertise and experience
in disaster recovery. Working together, we can help a customer build a better
and less expensive disaster recovery solution than what they can build on their
own." 

The experienced Teradata team, who conduct multiple simulations monthly,
understands data warehouse best practices. They provide guidance on developing
and updating comprehensive recovery plans, training, and yearly testing. To
simplify the process for chief technology officers, the Teradata solution offers
customers an off-site, dedicated, secured facility that is complete with
equipment, software licenses, and database administrators experienced in
disaster recovery. It includes all the costs for cooling, powering, and
maintaining the data warehouses. This shared resource business model lowers the
cost of disaster recovery below what customers can achieve on their own, with
their own dedicated servers and staff. 

Lea commented that, "Customers have the opportunity to practice their procedures
every year in the Teradata recovery center by simulating a disaster, whether an
extreme disaster or inconvenient interruption. It is often surprising what
customers discover during their practice sessions - it is better to discover
vulnerabilities during testing rather than during a true disaster. During their
yearly test, one customer found that the addresses of key servers had changed
since their last disaster recovery test, which caused hours of delay in the
practice recovery process. If this had been a real disaster, the incorrect
server addresses could have turned the delay of hours into a delay of days
potentially shutting down the business. The customer was able to update their
recovery plan to include change control procedures, which will prevent the
problem from happening." 

Data warehouses have become an integral part of customers` business and
therefore have become the foundation for mission critical business applications,
which must meet a wide range of recovery service levels. The data warehouse
contains critical information for everything from - stocking shelves, booking
flights, tracking customer habits, to billing for services and quarterly
financial reporting. A disaster recovery solution helps ensure that the customer
can get their data warehouse up and running following a disaster, and continue
normal business operations. 

Teradata Disaster Recovery Solution, managed by the Teradata Customer Services
organization, offers chief information officers a complete solution from one
source. Teradata Customer Services delivers global, quality services that
maximize the power and value of a Teradata investment. Teradata Customer
Services help maximize availability by reducing planned and unplanned downtime
through Availability Management Services. These specialized services help
minimize risk and deliver proactive support through automation, tools, and a
highly experienced technical staff. 

Lea said that, "Teradata offers a free assessment to help customers determine
whether or not the Teradata Recovery Center is the right solution for their
needs." 

About Teradata

Teradata Corporation (NYSE: TDC) is the world`s largest company solely focused
on raising intelligence through data warehousing, data warehouse appliances,
consulting services and enterprise analytics. Teradata is in more than 60
countries and on the Web at www.teradata.com. 

Teradata is a trademark or registered trademark of Teradata Corporation in the
United States and other countries. 





Teradata Corporation
Dan Conway, 858-485-3029
dan.conway@teradata.com



Copyright Business Wire 2009

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