Coremetrics Implements SpringSource Hyperic HQ Enterprise to Manage Complex Web Operations

Leading SaaS Vendor Uses SpringSource Hyperic HQ to Keep Track of Application
Suite Serving 1,900 Customers
SAN MATEO, Calif.--(Business Wire)--
SpringSource Hyperic, the leading provider of web application performance
monitoring and management software, today announced that Coremetrics, the leader
in marketing optimization, has deployed SpringSource Hyperic HQ Enterprise to
monitor and manage its large and complex IT environment. SpringSource Hyperic HQ
offers the most complete solution and experience for large scale web
infrastructure and mission-critical applications.

More than 1,900 online brands ranging from small businesses to Fortune 100
companies, and industries spanning retail to finance, rely on Coremetrics`
advanced online analytics and integrated marketing optimization applications.
Coremetrics` success and customer satisfaction depends on running its suite of
online applications smoothly. For this reason, the company needed a single web
operations management solution to provide deep visibility into application
performance within its fully hosted, multi-tenant SaaS environment, as well as a
wide breath of monitoring support across all infrastructure technologies.

Coremetrics selected SpringSource Hyperic HQ Enterprise to monitor and manage
their entire web infrastructure. SpringSource Hyperic HQ`s ease of
implementation, customization and extensibility were a perfect fit for the
Coremetrics team, who wanted a complete infrastructure platform that allowed
them to build, run and manage their business.

"No business wants to waste valuable resources trying to fit a square peg in a
round hole to adapt their environment to fit the narrow capabilities of their
monitoring tool," said Javier Soltero, CTO of management products for
SpringSource. "SaaS vendors like Coremetrics need monitoring and management
flexibility to quickly react to changes in their dynamic environments. We`re
pleased that we have been able to help Coremetrics manage its IT infrastructure
so that they can proactively plan as their business grows."

Instead of requiring manual configurations to account for changes in the IT
environment, SpringSource Hyperic HQ`s auto-discovery capabilities allow
Coremetrics to automatically add resources and software to its database as they
are entered into the system. Moreover, HQ tracks the software inventory, meaning
that anytime there is a change in the system it automatically alerts
Coremetrics` operations team, ensuring that they are always informed and
prepared.

Coremetrics also relies on SpringSource Hyperic HQ`s customizable metrics
collection to use collected information for capacity planning. Around the
holidays, for example, Coremetrics` retail customers experience activity spikes.
Not only does SpringSource Hyperic HQ offer Coremetrics clear insight into what
is happening in the present, but Coremetrics can also forecast traffic patterns
and allocate future resources based on SpringSource Hyperic HQ`s historical
trending capabilities. This ensures that Coremetrics always maintains high
standards of reliability and service for its customers.

"SpringSource Hyperic HQ has allowed us to grow and evolve our business with
total confidence that we will continue to deliver exceptional service levels to
our customers," said Rhylan Rowe, manager of system operations at Coremetrics.
"Having HQ in our system is like having another member of our operations team
that is always vigilant about ensuring that our systems are performing exactly
as they should."

About SpringSource

SpringSource provides a complete suite of software products that accelerate the
entire build, run, manage enterprise Java application lifecycle. SpringSource
employs the open source leaders who created and drive innovation for Spring, the
de facto standard programming model for enterprise Java applications.
SpringSource also employs the Java and Web thought leaders within the Apache
Tomcat, Apache HTTP Server, Hyperic, Groovy and Grails open source communities.
Nearly half of the Global 2000, including many world`s leading retail, financial
services, manufacturing, healthcare, technology and public sector clients are
SpringSource customers. For more information visit: www.springsource.com.

Schwartz Communications
Thea Lavin or Christine McKeown, +1-415-512-0770
springsource@schwartz-pr.com
or
SpringSource
Charlie Purdom, +1-650-425-7199
charlie.purdom@springsource.com

Copyright Business Wire 2009