The Beryl Companies Welcomes Three New Members to its Executive Advisory Council

DALLAS, June 30 /PRNewswire/ -- The Beryl Companies, the industry's leading
healthcare exclusive call center, added three new members to its Executive
Advisory Council: Terry Allison Rappuhn, Diane Appleyard, and Bridget Duffy,
M.D. The highly regarded Executive Advisory Council is comprised of leaders
from many of the nation's best-known and widely respected hospitals, health
systems, and other healthcare organizations. The Executive Advisory Council
provides strategic guidance and insight into the ever-changing healthcare
industry. "We highly regard our Executive Advisory Council and utilize their
expertise time and time again as we work to anticipate the needs of our
clients," asserted Lance Shipp, Chief Financial Officer.

With over 30 years experience, Terry Allison Rappuhn has a passion for
healthcare. She is an independent consultant, speaker and author, with an
emphasis on the revenue cycle and its impact on the consumer. Terry is a
member of the Board of Directors of AGA Medical and a member of the Advisory
Council of Precyse Solutions, Inc. She formerly served as chief financial
officer of Quorum Health Group, Inc., which owned or operated for others over
250 hospitals and health systems. She is a former member of the Board of
Directors of Genesis HealthCare Corporation and the HFMA National Board of
Directors.

Diane Appleyard is president and CEO of Healthcare Institute, Inc., a think
tank of leading healthcare system executives, and president of Core
Consulting, a small healthcare company that helps organizations with strategic
planning, provider relationship development, and education. A strong believer
in community service, she has served on numerous boards and councils.
Furthermore, Diane has won many awards, including Modern Healthcare's 100 Most
Powerful list in 2002 (#20) and 2003 (#28).

As Chief Experience Officer at Cleveland Clinic, Bridget Duffy, M.D., is
charged with advancing the top strategic imperative to create an unparalleled
patient experience across the enterprise that addresses the clinical,
emotional and physical needs of patients and families. This initiative also
seeks to create a culture that empowers employees to deliver on that promise
and restores empathy as a core value. Prior to this role, she practiced
medicine at Abbott Northwestern Hospital in Minneapolis as a hospitalist. In
addition, she served as Medical Director of Medtronic Inc. Dr. Duffy obtained
her Medical Degree from the University of Minnesota and is a member of the
Cleveland Clinic Earl and Doris Bakken Heart Brain Institute (BHBI) steering
committee--an advancing new field of medicine that studies the connections
between the heart and brain and identifies new treatments for these
conditions.

"We are excited to now have fourteen members on our Executive Advisory Council
and we look forward to collaborating for the future," said Paul Spiegelman,
Beryl's Chief Executive Officer. "With this wide variety of healthcare
expertise, Beryl will reach new heights of customer service excellence and
service standards for healthcare call centers."

About Beryl
Beryl, the nation's leading healthcare-exclusive call center, helps
organizations grow revenue and build lasting customer relationships by
connecting people to healthcare. As a top provider of outsourced telephone and
Web-based communications, Beryl delivers 24/7 exemplary customer service
during more than seven million interactions annually. Since 1985, hundreds of
healthcare organizations have relied on Beryl for best-practices insight and
data they can use to make more informed decisions about customer acquisition
and retention. For more information about Beryl and its educational arm, The
Beryl Institute, visit www.beryl.net.

SOURCE The Beryl Companies

Media, Christa Osswald, +1-972-728-1459; or Nancy Lecroy, +1-817-785-5030, for
Beryl