ConnectWise Partners with Heartland Tech Group to Drive Partner Success

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Tue Jun 30, 2009 5:37pm EDT

HTG Peer Group members standardize on ConnectWise PSA platform to more
accurately compare and measure operational data, performance and efficiency

TAMPA, Fla., June 30 /PRNewswire/ -- Savvy IT service providers appreciate how
critical it is to streamline their business operations and rely more than ever
on their peers to develop, share and implement industry best practices. Today,
the leading IT peer group network, Heartland Tech Group (HTG), and
ConnectWise, the worldwide leader of IT professional services automation
software, announced a strategic alliance that will further the insight and
analysis available to HTG members through ConnectWise's capabilities. 

(Logo: http://www.newscom.com/cgi-bin/prnh/20090304/FL78680LOGO ) 

Through the partnership, HTG members will use ConnectWise as their business
operating system and use ConnectWise-developed education as part of their peer
group process.  This common experience will enable HTG members to share
expertise and quickly implement and measure business process improvements.

"Joining HTG and making the investment in ConnectWise both rank up there with
the best business decisions we have made," commented Dan Shundoff, President
and CEO of Kearney, Neb. based Intellicom.  "We are excited to see these two
mission critical organizations work hand-in-hand to enhance our peer group
interaction and our business.  This move just confirms those decisions even
further."

ConnectWise, the worldwide industry-leading publisher of professional services
automation (PSA) software, is investing over $3 million in the development of
educational content for its partners during 2009.  The alliance with HTG
builds on the company's commitment to deliver practical and actionable
business process education to the solution provider community.

"As HTG has evolved, we realized that our members needed an efficient way to
transform ideas into operational improvements," said HTG CEO and Founder Arlin
Sorensen.  "We can now not only focus on what should be done to enhance our
members' operations, we can talk very specifically about how to do it.  This
strategic alliance will allow us to move from theoretical to tactical and
increase the impact on member companies exponentially.  ConnectWise is
uniquely positioned to deliver the industry insight and software capabilities
HTG members need to create business success."

ConnectWise CEO Arnie Bellini said that the HTG partnership is one more way
for his company to support the solution provider industry's success:  "HTG has
clearly established the industry's leading peer group community.  We're
committed to helping organizations like HTG develop their members' expertise
and improve their business results.  With our online university, regional user
groups, Learning Center, Mastery sessions and Partner Summit, HTG members have
access to the industry's leading educational content and can select the
delivery method that works best for them."

About Heartland Tech Group
Heartland Tech Group (HTG) is an international peer group organization focused
on business improvement, member accountability, and work-life excellence among
leading IT solution providers.  HTG has over 225 member companies throughout
the United States, Canada and the United Kingdom spread over 20 groups of 12
non-competing member companies.  Peer groups meets quarterly for a
confidential two-day event that focuses on sharing best practices,
benchmarking, process improvement and member business review.   HTG was
founded in 2000 by Arlin Sorensen to provide solution providers a community to
foster business and personal growth driven by execution.  Visit
www.htgpeergroups.com or call 712-744-3619 for more information.  

About ConnectWise 
ConnectWise is the leading Web-based professional service automation (PSA)
software application designed exclusively for technology consultants,
integrators and developers. More than 29,000 IT solution providers rely on
ConnectWise to more efficiently integrate key business operations across their
enterprises, from business development and project management, to client
services and billing. ConnectWise technology enables IT companies to drive
greater accountability, operational efficiency, profitability, and tighter
systems integration. Visit www.connectwise.com for more information or call
813-463-4760.  


SOURCE  ConnectWise

Lynette Bohanan, of CommCentric Solutions, +1-813-727-0196,
lbohanan@commcentricsolutions.com; or Christy Sacco of Heartland Tech Group,
+1-813-785-8571, lcgoodwin@tampabay.rr.com
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