VoIP Core Services Provider ICC Networks Gains Ability to Tailor Billing/Service...

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Tue Jul 7, 2009 9:15am EDT

VoIP Core Services Provider ICC Networks Gains Ability to Tailor
Billing/Service Offerings Via PortaSwitch
Flexible, Fully-Featured VoIP Platform Allows ICC Networks To Brand and
Customize Turn-Key Solutions for Partners and Resellers

COQUITLAM, British Columbia, July 7 /PRNewswire/ -- As VoIP service and
business models continue to proliferate, the need for flexible, reliable core
VoIP telephony services continues to grow.  ICC Networks, a UK-based Core
Network Service provider, has become a leader in this segment by supplying
wholesale and virtual VoIP services to VoIP service providers and resellers
who are addressing specialist and niche telephony markets.

The variety of deployment situations encountered by ICC Networks demands a
versatile, easily-tailored services and subscriber management platform.  "Our
business partners, typically operators and resellers, rely on us to provide
fast, reliable services that match the unique factors relating to their chosen
markets," said Rav Rehal, director of business development for ICC Networks. 
"It's important that we be able to control our platform directly, in order to
help our partners meet their different sales, marketing and end user customer
service requirements."

Last year, ICC Networks began using PortaSwitch, PortaOne's software-based IP
multimedia subsystem, to help provide these vital capabilities.  PortaSwitch,
a Class 5-level product, is able to handle a full range of call control and
billing functions.  Its softswitch and application servers deliver an entire
VoIP technical and business infrastructure from billing and provisioning to
advanced call features, monitoring and reporting.  Moreover, PortaOne offers a
complete API, along with an open and easily-understood source code, to
facilitate customization of services to any business partner's needs.

"After performing a feasibility study on PortaSwitch and its competitors
involving SWOT analysis and a review of each vendor's support team, we
realized PortaSwitch could satisfy our needs," Rehal noted.  "PortaSwitch is a
secure, high quality and resilient carrier-grade platform." 

ICC Networks has a strong reputation for delivering and maintaining complete
solutions that encompass the entire range of network, interconnect, billing,
security and technical service issues.  Using PortaSwitch's API, ICC Networks
can offer a highly tailored, customer-facing service set that contributes a
high level of value to its customers' brands.

One of the key ways in which ICC Networks uses PortaSwitch, is to provide
detailed and flexible billing systems.  "The virtual VoIP area of our business
has grown substantially.  As we have expanded our support from a handful of
customers to include several global GSM providers, the billing capabilities of
PortaSwitch allow us to provide termination billing, prepaid/postpaid,
flexible peak/off-peak rating and other features," Rehal said.

As a wholesale provider of telecommunication solutions, ICC Networks offers
its business partners a complete portfolio of VoIP products and services with
the option to brand at any stage.  Operators pay for their tailored services
only on a per call or per channel basis; furthermore, the company's flexible,
secure range of services eliminate the need for a reseller to lock into
termination services, giving them the freedom to choose a termination partner
as desired. 

PortaSIP, the class 4/5 softswitch in PortaSwitch, supports ICC Network's
service model by allowing instant messaging, call parking, group pickup, NAT
transversal and other advanced calling capabilities.  PortaUM, the unified
messaging portion, supplies valuable end-user features like voicemail, hunt
groups, follow me, auto attendant and much more.  

Because ICC Networks adheres to pre-defined service level agreements with all
its customers, it is critical for the company to have a billing and call
management platform that provided the necessary reporting and operation
support systems for SLA support.  "PortaSwitch has the load balancing and high
availability technologies in place to ensure SLA," Rehal noted.  "Its lineup
of monitoring reports also help us keep track of service levels and analyze
network performance."

"Together with PortaOne, ICC Networks is able to give our customers unique
solutions and compelling offerings," stated Steve Rowles, ICC Networks
managing director.  "PortaSwitch, with the direct involvement of our in-house
development team, gives our customers the advanced features and services
needed to differentiate themselves from their competition."

For more about ICC Networks, go to www.iccnetworks.co.uk; to learn more about
PortaOne's PortaSwitch platform, go to
www.portaone.com/products/portaswitch/overview/. 

About PortaOne:
Based in Canada, PortaOne is a leading global vendor of carrier grade software
for modern telecommunication service providers.  The company enables service
providers and carriers to run a broad line of telecommunication services with
a single software package, and offers a complete product consisting of fully
converged VoIP billing and provisioning platform, class 4 and 5 SIP softswitch
to support hosted IPPBX or IPCentrex services, unified messaging, IVR,
conferencing applications, callbacks and more.  The company's products are a
fundamental part of the business infrastructure at over 330 service provider
locations worldwide.  To learn more, visitwww.portaone.com.


SOURCE  PortaOne

Molly Antos of S&S Public Relations, Inc., +1-847-955-0700, ext. 9327,
mantos@sspr.com, for PortaOne
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