TeamHealth Medical Call Center Awarded Third Consecutive URAC Health Call Center...

TeamHealth Medical Call Center Awarded Third Consecutive URAC Health Call
Center Accreditation

KNOXVILLE, Tenn., July 7 /PRNewswire/ -- TeamHealth Medical Call Center
(THMCC), a division of TeamHealth, has received its third Health Care Call
Center certificate of full accreditation from URAC, a Washington, D.C.-based
healthcare accrediting organization that establishes quality standards for the
health care industry.

THMCC provides comprehensive medical call center services including nurse
triage, customer/member services for health insurance providers, outbound
clinical call campaigns and physician referral/class scheduling. By earning
the URAC accreditation, THMCC demonstrates its commitment to quality services
and a dedication to continually improve business processes through
benchmarking against nationally recognized standards.

"By applying for and receiving healthcare call center accreditation, THMCC has
demonstrated a commitment to quality healthcare," said Alan P. Spielman, URAC
president and CEO. "Quality healthcare is crucial to our nation's welfare, and
it is important to have organizations that are willing to measure themselves
against national standards."

"We are proud to be awarded our third consecutive URAC accreditation," said
Alan Taylor, senior vice president of operations for THMCC. "Obtaining
accreditation from URAC signifies our commitment to delivering the highest
quality medical advice and referrals based on gold standard clinical
guidelines."

About URAC
URAC, an independent, nonprofit organization, is well-known as a leader in
promoting healthcare quality through its accreditation and certification
programs. URAC offers a wide range of quality benchmarking programs and
services that keep pace with the rapid changes in the health care system, and
provide a symbol of excellence for organizations to validate their commitment
to quality and accountability. Through its broad-based governance structure
and an inclusive standards development process, URAC strives to ensure that
all stakeholders are represented in establishing meaningful quality measures
for the entire health care industry. For more information, visit www.urac.org.

About TeamHealth
Founded in 1979, TeamHealth is headquartered in Knoxville, Tennessee, and is
affiliated with approximately 6,200 healthcare professionals who provide
emergency medicine, hospital medicine, radiology, teleradiology, urgent care,
and pediatric staffing and management services to approximately 550 civilian
and military hospitals, clinics, and physician groups in 46 states. More
information is available at www.teamhealth.com or 800.818.1498.

THMCC provides 24/7 medical call center services to enhance patient
satisfaction of hospitals, physician groups, managed care organizations and
student health organizations on a national level. More information is
available at www.thmedicalcallcenter.com or 888.203.1118.

SOURCE TeamHealth

Tracy Young, Vice President, Marketing, TeamHealth, +1-800-818-1498