IBBS Introduces Commercial Services at NCTC Independent Show in Dallas
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Integrated OSS, Network Management and Business Applications Offering To Help Operators Penetrate SMB Marketplace DALLAS--(Business Wire)-- Today from the NCTC Independent Show, Integrated Broadband Services (IBBS), a leading provider of OSS software and network services to more than 220 broadband and cable operators worldwide, introduced its Commercial Services product. Available in August 2009, this unique offering is a direct response to the current and future demand from Independent and Multi-service operators (MSO) for tools to serve the global SMB marketplace. Operators and broadband service providers that utilize IBBS` Commercial Services will have access to business-class support including premium levels of network monitoring and customer care. They will also be able to sell a full suite of integrated business solutions - with support from IBBS - which include hosted, value-added applications, such as email and collaboration with mobile synch, file storage and backup, managed firewall and VPN, and digital voice. "We developed commercial services packages that include business-class products as well as applications that small and mid-size enterprises have indicated they would like to receive in a hosted manner," said Sandra Jimenez, VP of Sales and Marketing, IBBS. "We take pride in listening to our customers. They told us that they view business services as a tremendous opportunity for growth, and we responded by researching the marketplace and developing an offering that maximizes their opportunity. What`s important to note, is that we are not only packaging these services for cable operators; we are also providing training and support, as well as helping them to market and sell to their respective business customers." "Small and medium size business customers (SMBs) represent substantial growth markets for Tier 2 cable MSOs," said Craig Clausen, Executive Vice President & COO of New Paradigm Resources Group, Inc. (NPRG). "Many are located on or near the existing cable plants of these providers. This makes them perfect targets for higher margin services such as business-class broadband, carrier-grade VoIP, and even business-specific digital video. To do so, operators must hone their sales and provisioning processes for the business segment, and this includes paying attention to back-office systems." IBBS Commercial Services is launching in Beta with a few IBBS customers in August and will make the services available to the general market later this year. About IBBS IBBS is a leading provider of mission-critical OSS software and services for cable operators and broadband Internet Service Providers worldwide, accounting for more than 750,000 high-speed data subscribers. The company`s diagnostic and provisioning software, network management services and tier-1 NOC, as well as its US-based call center, empower support professionals to cost-effectively monitor and service customers with a scalable, secure, fully-integrated solution that ensures maximum network uptime and lower operating expenses. Since 2001, IBBS and its customers have been providing world-class customer service and network management by using the Broadband Explorer (BBX) Provisioning and Diagnostic Software Suite and enabling the Triple Play through wired and wireless networks. IBBS is located in Atlanta, GA, with western operations in suburban Vancouver, BC. Additional information can be found at http://www.ibbs.com or by calling 770-387-2053. JMR Worldwide (for IBBS) Mostafa Razzak, 212-786-6036 m.razzak@JMRWorldwide.com Copyright Business Wire 2009
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