IBBS Introduces Commercial Services at NCTC Independent Show in Dallas

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Mon Jul 27, 2009 10:05am EDT

Integrated OSS, Network Management and Business Applications Offering To Help
Operators Penetrate SMB Marketplace
DALLAS--(Business Wire)--
Today from the NCTC Independent Show, Integrated Broadband Services (IBBS), a
leading provider of OSS software and network services to more than 220 broadband
and cable operators worldwide, introduced its Commercial Services product.
Available in August 2009, this unique offering is a direct response to the
current and future demand from Independent and Multi-service operators (MSO) for
tools to serve the global SMB marketplace. 

Operators and broadband service providers that utilize IBBS` Commercial Services
will have access to business-class support including premium levels of network
monitoring and customer care. They will also be able to sell a full suite of
integrated business solutions - with support from IBBS - which include hosted,
value-added applications, such as email and collaboration with mobile synch,
file storage and backup, managed firewall and VPN, and digital voice. 

"We developed commercial services packages that include business-class products
as well as applications that small and mid-size enterprises have indicated they
would like to receive in a hosted manner," said Sandra Jimenez, VP of Sales and
Marketing, IBBS. 

"We take pride in listening to our customers. They told us that they view
business services as a tremendous opportunity for growth, and we responded by
researching the marketplace and developing an offering that maximizes their
opportunity. What`s important to note, is that we are not only packaging these
services for cable operators; we are also providing training and support, as
well as helping them to market and sell to their respective business customers."


"Small and medium size business customers (SMBs) represent substantial growth
markets for Tier 2 cable MSOs," said Craig Clausen, Executive Vice President &
COO of New Paradigm Resources Group, Inc. (NPRG). "Many are located on or near
the existing cable plants of these providers. This makes them perfect targets
for higher margin services such as business-class broadband, carrier-grade VoIP,
and even business-specific digital video. To do so, operators must hone their
sales and provisioning processes for the business segment, and this includes
paying attention to back-office systems." 

IBBS Commercial Services is launching in Beta with a few IBBS customers in
August and will make the services available to the general market later this
year. 

About IBBS

IBBS is a leading provider of mission-critical OSS software and services for
cable operators and broadband Internet Service Providers worldwide, accounting
for more than 750,000 high-speed data subscribers. The company`s diagnostic and
provisioning software, network management services and tier-1 NOC, as well as
its US-based call center, empower support professionals to cost-effectively
monitor and service customers with a scalable, secure, fully-integrated solution
that ensures maximum network uptime and lower operating expenses. Since 2001,
IBBS and its customers have been providing world-class customer service and
network management by using the Broadband Explorer (BBX) Provisioning and
Diagnostic Software Suite and enabling the Triple Play through wired and
wireless networks. IBBS is located in Atlanta, GA, with western operations in
suburban Vancouver, BC. 

Additional information can be found at http://www.ibbs.com or by calling
770-387-2053.





JMR Worldwide (for IBBS)
Mostafa Razzak, 212-786-6036
m.razzak@JMRWorldwide.com

Copyright Business Wire 2009

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