Single Source Systems, Inc. Announces New Partnership with Applianz, Inc.

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Thu Jul 30, 2009 9:00am EDT

Utilizing Virtualization Technology Single Source Deploys New "Service In a Box"
Concept Bundling Service Management-Plus With Network Appliance


INDIANAPOLIS--(Business Wire)--
Single Source Systems, Inc., a leading developer of service management software
solutions for nearly 25 years, is pleased to announce its new partnership with
Applianz, Inc. The relationship between the companies will allow Single Source
to deploy its new "Service In A Box" concept on the patented Applianz network
device to provide service-intensive business organizations a unique mechanism to
run sophisticated software like the Single Source Service Management-Plus
(SM-Plus) business solution in a matter of hours with full functionality,
security and remote access, without taxing information technology (IT) systems
or staff. 

The Applianz system provides a dramatic reduction of TCO (Total Cost of
Ownership) through simplified installation, maintenance and use. SM-Plus on the
Applianz system is configured to reduce or eliminate the need for ongoing IT
support. Each "Service in a Box" network appliance includes the selected version
of SM-Plus Enterprise or Connect, all required Windows licenses, an integrated
firewall to ensure security, plus one full year of Applianz`s CompleteAssurance
services all bundled in a single Applianz system. CompleteAssurance provides a
daily and fully automatic back-up service, plus free system replacement and a
one-day disaster recovery capability. 

"It`s the perfect marriage of hardware and software with the common objective of
reducing cost by eliminating the costly variables of on-site IT resource or
upgrades to any of the customer`s existing PCs or servers. SM-Plus on an
Applianz system is truly an all-in-one solution of Single Source software
delivered as a comprehensive package in one network appliance," says Mark
Janzen, President and Founder of Applianz Technologies. 

SM-Plus Enterprise is an end-to end solution which manages and maintains both
company-owned and customer-owned assets. It is equipped and addresses the
requirements of the multi-site and multi-warehouse field service and
service-centric business environment. It is tailored for the unique needs of the
service-intensive organization which manufactures, distributes or services
technical or complex, high-value equipment. SM-Plus Enterprise provides highly
functional service business process support, including accounting, incident
tracking, scheduling and dispatch, wireless mobile field service, work order,
warranty and also service contract management. All functions seamlessly
integrate to the inherent back-office accounting financials, inventory,
purchasing and management reporting functionality of SM-Plus Enterprise -
meeting the requirements and streamlining operation of an entire service
organization. SM-Plus Connect addresses the needs of a service department in
larger organizations by "connecting" to an enterprise resource planning system
or legacy business system already in place. 

"Together with Applianz, Single Source has an opportunity to bring to market a
unique hardware/software bundled solution to those companies requiring
additional service bandwidth in their organizations, but who want to keep their
internal IT staff lean and focused on more time- and mission-critical projects.
The partnership affords both companies the ability to provide sophisticated and
automated service software processes in a rather unconventional but very quick
and effective way," commented Tony Petrucciani, Single Source CEO. "This project
would have never gotten off the ground without our relationship with Applianz.
Both companies are excited to embark on the partnership and also to watch new
customers embrace this new solution." 

About Applianz, Inc.

Founded in 2002, Wichita, Kansas, Applianz Technologies, Inc. is a pioneering
creator of virtual infrastructure appliances. Applianz has created a proven and
patented turnkey solution for software vendors and their customers, including
ERP, human resources and medical practice management software. Visit
www.Applianz.com for an online demo or call 316-263-4800 for more information. 

About Single Source Systems, Inc.

For companies that manufacture, sell, install or service technical or industrial
products, Single Source is the solution partner of choice. In addition to
developing and supporting service management software for over 500 customers
worldwide, Single Source focuses on the total success of their customers -
making their businesses easier to manage internally and externally by making it
easier for their customers, dealers and suppliers to do business with them.
Since 1985, the Company has developed, marketed and supported a powerful line of
business software applications including integrated service management systems,
ERP extensions, web portals, mobile workforce applications, interface
connectivity products and custom developed solutions. Single Source, a Microsoft
Gold Certified Independent Software Vendor (ISV), is a two-time winner of the
prestigious Inc. 500 fastest growing, privately-held companies in America. For
more information about Single Source, visit www.singlesrc.com. 



Single Source Systems, Inc.
Nicki Warye, 513-583-5825
nicwar@singlesrc.com

Copyright Business Wire 2009

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