Deposit a Check from Anywhere; USAA Deposit@Mobile for the iPhone

* Reuters is not responsible for the content in this press release.

Tue Aug 11, 2009 12:01am EDT

New, Cutting-Edge USAA Deposit@MobileTM Feature Takes Branchless Banking Further
on the iPhoneTM
SAN ANTONIO--(Business Wire)--
USAA today launched the first mobile deposit capability for the iPhone, meaning
qualifying banking members can now use their iPhones to deposit a check from
ball fields, PTA meetings, neighborhood gatherings, or anywhere else they can
get a wireless signal. 

The new USAA Deposit@Mobile feature, available on the company`s popular
USAAMobile App for the iPhone is secure and simple to use. Eligible members can
snap a photo of both sides of a signed check with their iPhone`s built-in
camera, and then transmit the image to USAA through the phone. USAA systems
immediately verify the deposit information and signature to complete the
transaction. 

The new capability builds on USAA`s Deposit@Home service, introduced in 2006,
which lets qualifying members scan and deposit checks using their home computer
and scanner. In most cases, deposits are immediately available for use. 

"Our members are on-the-go and need to be able to manage their accounts at all
times, from any location," said Wayne Peacock, USAA`s executive vice president
of Enterprise Business Operations. "Nearly 50 percent of our 1 million mobile
users are active-duty military, who may be deployed anywhere. The convenience of
mobile access is essential to delivering the highest possible level of customer
service." 

USAA Deposit@Mobile is the latest enhancement to the USAA Mobile App for the
iPhone, launched in May, which enables qualifying USAA members to manage
insurance, investment and bank accounts on a single, safe and secure platform.
The feature-rich, 4-star-rated app is free, and has been downloaded nearly
140,000 times from Apple`s iTunes store. 

USAA Mobile Platform

In addition to the robust USAA Mobile App, USAA also offers its members the
ability to access account information and transact business via SMS text
messaging, a mobile banking application and its mobile Web site,
mobile.usaa.com. USAA members can request auto insurance ID cards, place stock
trades, transfer funds and much more using USAA`s mobile services. Approximately
14 percent of USAA`s 7.2 million members interact seamlessly with USAA via their
mobile devices. 

"USAA members are embracing the mobile channel at a very fast pace, saving
themselves significant time and energy," Peacock said. With competitive rates,
low fees, free ATM withdrawals anywhere and now complete mobile access, there`s
no reason for our members and prospective members to bank anywhere but USAA. 

More USAA mobile statistics include:

* Ninety-seven percent of USAA members own a mobile device, compared to 89
percent for the general population. 
* USAA customers have conducted more than 13.3 million mobile transactions so
far this year - double its 2008 total. 
* The adoption rate for mobile services at USAA is 14 percent - three times
greater than other leading banks report.

"USAA is investing in next-generation technology to consistently deliver a
seamless, cross-channel customer service experience," said Peacock. "We look
forward to expanding our mobile services to other open platforms like
BlackBerry®, Google`s Android devices and to expanding our capabilities to help
members manage their finances wherever life - or duty - takes them." 

About USAA

USAA, a diversified financial services group of companies, is among the leading
providers of financial planning, insurance, investments, and banking products to
members of the U.S. military and their families. For the past three years,
BusinessWeek magazine ranked USAA among the top two "Customer Service Champs,"
highlighting our legendary commitment of providing highly competitive financial
products for 7.2 million members. For more information about USAA, or to learn
more about membership, visit usaa.com. 

To view a video of how USAA Deposit@Mobile works, click here:
http://www.youtube.com/USAAvideo. 

Photos/Multimedia Gallery Available:
http://www.businesswire.com/cgi-bin/mmg.cgi?eid=6026899&lang=en





USAA
Paul Berry, 210-913-1562
paul.berry@usaa.com



Copyright Business Wire 2009

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