AT&T Wins Two Carrier Excellence Awards in ATLANTIC-ACM 2009 Business Connectivity...

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Mon Aug 17, 2009 10:00am EDT

AT&T Wins Two Carrier Excellence Awards in ATLANTIC-ACM 2009 Business
Connectivity and Wireless Report Card



DALLAS, Aug. 17 /PRNewswire-FirstCall/ -- AT&T* has been named the winner of
two Carrier Excellence Awards in the categories of Brand (ILEC/IXC) and Small
and Medium Business (SMB) Voice Value at the 2009 ATLANTIC-ACM Summer Spree,
hosted at the Harvard Club of Boston. 

The awards are based on the results of the annual Business Connectivity and
Wireless Report Card, which rates the performance of business connectivity
providers based on more than 3,000 individual carrier evaluations from the
carriers' small, medium and large/enterprise business customers.

In addition to winning in the Brand (ILEC/IXC) and SMB Voice Value category,
AT&T was also recognized as the top-scoring carrier for the quality and price
of its Asynchronous Transfer Mode (ATM) and Frame Relay Services, which enable
high-speed transmission of voice, data, video and multimedia applications on a
single network by supporting rapidly changing bandwidth demands. AT&T was also
the top-scoring carrier for the quality of its local private line (with speeds
T1 and below), long haul private line (with speeds T1 and below) and VoIP.

"Consistently earning high scores and positive reviews from customers in this
study, AT&T continues to impress us all with its strong brand and wide range
of quality products and services that deliver ongoing, high customer
satisfaction," said Judy Reed Smith, CEO, ATLANTIC-ACM.  

The ATLANTIC-ACM domestic business connectivity research is an industry-wide,
survey-based study that enables small and medium-sized business and enterprise
customers to provide feedback on multiple carriers in a variety of service and
product categories, as well as evaluate carriers' operations. The awards are
based on the average score each carrier received for each operation and
service/product category. Carrier excellence awards were divided between
incumbent/interexchange carriers (ILEC/IXC) and competitive local exchange
carrier/cable provider/fiber provider (CLEC/Cable/Fiber). 

The study results will be included in the ATLANTIC-ACM Business Connectivity
and Wireless Report Card, which is in its fourth year and continues to succeed
in capturing a valuable overview of the business connectivity landscape from
the customer's perspective. The report card features business/enterprise
customer ratings of carrier performance in specific product and business
relationship categories from the past 12 months of service.

AT&T has established an online resource center - AT&T Small Business InSite
(www.att.com/smallbusinessinsite), which is focused on the growth and success
of small business customers by delivering robust and interactive "how-to"
advice that helps both the seasoned small business owner and the
"just-getting-started" entrepreneur integrate advanced business technologies
into their businesses.

The AT&T Small Business InSite Web site complements AT&T's world class
portfolio of communications products and services for small businesses in key
areas such as local and long distance voice, wireless voice and data,
high-speed Internet, messaging, and advertising.  

As a global leader, AT&T delivers a full portfolio of end-to-end reliable and
highly secure network, voice, data and IP solutions. AT&T is the
communications provider of choice among businesses, serving millions of
business customers on six continents, including all of the Fortune 1000. AT&T
offers global, national, midsize and small business customers - as well as
wholesale and government customers - a reliable U.S.-based provider of
integrated, high-quality and competitively priced services worldwide.

*AT&T products and services are provided or offered by subsidiaries and
affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About ATLANTIC-ACM
Boston-based ATLANTIC-ACM is a leading provider of strategic research and
consulting services serving the telecommunications and information industries.
In addition to producing the industry's principal benchmarking, sizing and
opportunity studies, the company assists clients in evaluating
telecommunications opportunities for successful investment, market entry, and
long-term planning. For more information, visit ATLANTIC-ACM's website at
www.atlantic-acm.com.

About AT&T
AT&T Inc. (NYSE: T) is a premier communications holding company. Its
subsidiaries and affiliates, AT&T operating companies, are the providers of
AT&T services in the United States and around the world. Among their offerings
are the world's most advanced IP-based business communications services, the
nation's fastest 3G network and the best wireless coverage worldwide, and the
nation's leading high speed Internet access and voice services. In domestic
markets, AT&T is known for the directory publishing and advertising sales
leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T
brand is licensed to innovators in such fields as communications equipment. As
part of their three-screen integration strategy, AT&T operating companies are
expanding their TV entertainment offerings. In 2009, AT&T again ranked No. 1
in the telecommunications industry on FORTUNE(R) magazine's list of the
World's Most Admired Companies. Additional information about AT&T Inc. and the
products and services provided by AT&T subsidiaries and affiliates is
available at http://www.att.com.

(C) 2009 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo
and all other marks contained herein are trademarks of AT&T Intellectual
Property and/or AT&T affiliated companies. 

Note: This AT&T news release and other announcements are available as part of
an RSS feed at www.att.com/rss. For more information, please review this
announcement in the AT&T newsroom at http://www.att.com/newsroom.




SOURCE  AT&T Inc.

Juanita Mo of AT&T, +1-212-453-2499, or Mobile, +1-415-867-8833,
jmo@attnews.us; or Mike Lordi for AT&T, +1-212-453-2276, or Mobile,
+1-908-234-6071, mlordi@attnews.us
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