Insulet Corporation Goes Live with Pilgrim Software`s "On Demand" Solution Platform

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Mon Aug 17, 2009 10:31am EDT

TAMPA, Fla.--(Business Wire)--
Pilgrim Software, Inc., a world-leading provider of Enterprise Compliance and
Quality Management (ECQM) software solutions, today announced that Insulet
Corporation (NASDAQ:PODD), the leader in tubing-free insulin pump technology,
has gone live with Pilgrim`s On-Demand (SaaS) solution platform for its
Enterprise Compliance and Quality Management needs. 

Insulet, in tandem with Pilgrim, has automated its complaints management, lot
qualification and quality data management with its outsourced manufacturer in
China, to address customer feedback on its products, and then quickly and
proactively convert that feedback into practical product enhancements to further
improve its customers` quality of life. 

"In today`s growing diabetes treatment market, Insulet is looking to capture,
manage and trend our customer feedback, and incorporate that information into
continual product improvement and enhancements in accordance with our corporate
commitment to improve the lives of people with diabetes," said Ruthann DePietro,
Vice President of Quality & Regulatory Affairs at Insulet Corporation. 

Pilgrim`s SmartSolve® streamlines the entire issue resolution lifecycle and
enables enterprise-wide standardized problem-handling processes. This allows
companies to manage deviations and incidents in real-time so they can quickly
identify and implement resolution strategies. 

This key automated system will be hosted by Pilgrim on-demand. Compared to
traditional software implementation models, Pilgrim On-Demand involves a lower
initial investment cost, reduced overhead, a high degree of scalability,
increased accessibility, improved collaborative productivity, easier
implementation, and improved security with optimal performance. Advanced
built-in security features, as well as Pilgrim`s SAS 70 Application
Certification, protect customers` intellectual property. 

"We were seeking a system that would be flexible, provide out-of-the-box process
management, require only basic configuration and maintenance, and be easy to
use," DePietro said. We need to have efficient and effective processes as
Insulet grows and our reach expands globally. We expect that Pilgrim On-Demand
will provide us the required flexibilities by taking away the traditional IT
burdens, and help us speed time to implementation. 

DePietro said Insulet looks forward to gaining further operational efficiencies
by continuing to expand the use of the Pilgrim solutions by automating its
Nonconformance, Deviation, CAPA, Document Control, SOP Enforcement, Training
Records management, Internal Audits and External Audit-related processes. 

"We are pleased that Insulet has partnered with Pilgrim in managing its key
compliance and quality management initiative," said Prashanth Rajendran,
Pilgrim`s Chief Operating Officer. "Companies that adopt the SaaS strategy spend
more time streamlining their operations and focusing on innovation, as opposed
to building and maintaining IT infrastructure and architecture to run their
strategic applications. 

"Insulet is well poised to realize these benefits quickly, particularly when the
unparalleled support that Pilgrim Software provides, enables them to get the
most out of their investment in our ECQM solutions," he said. "The SaaS
strategy, combined with our agile build and rapid implementation methodology,
provides Insulet a predictable cost with fast implementation timelines, thus
allowing value realization for the investments they have made." 

About Insulet Corporation

Insulet Corporation is an innovative medical device company dedicated to
improving the lives of people with diabetes. The Company's OmniPod Insulin
Management System is a revolutionary, discreet and easy-to-use insulin infusion
system that features two easy-to-use parts with no tubing and fully-automated
cannula insertion. Through the OmniPod System, Insulet seeks to expand the use
of continuous subcutaneous insulin infusion (CSII) therapy among people with
insulin-dependent diabetes. Founded in 2000, Insulet is based in Bedford, MA.
www.insulet.com

About Pilgrim Software, Inc.

Pilgrim Software, Inc. is a world-leading provider of Enterprise Compliance and
Quality Management solutions for global organizations. Named 2007 & 2008 North
American Enterprise Compliance & Quality Management Company of the Year by Frost
& Sullivan,Pilgrim helps organizations manage industry and regulatory
compliance, reduce manufacturing costs and improve customer satisfaction. For
more information, visit Pilgrim Software`s website at www.pilgrimsoftware.com.



Pilgrim Software, Inc., Tampa
Sandy Carson, 813-915-1663 

Copyright Business Wire 2009

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