Nursing Staff at Virginia Commonwealth University Medical Center Helps Transform Workflow by Leveraging InnerWireless` Converged Wireless Platform

* Reuters is not responsible for the content in this press release.

Thu Aug 27, 2009 9:15am EDT

New all-private room Critical Care Hospital offers comprehensive wireless
coverage, creating clinical mobility throughout the new 367,000-square-foot
facility 
RICHARDSON, Texas--(Business Wire)--
InnerWireless®, Inc., the premier provider of end-to-end in-building converged
wireless solutions, today reported that Spyglass Consulting Group`s independent
study of the new Critical Care Hospital at Virginia Commonwealth University
Medical Center (VCU Medical Center) reveals the benefits of involving nursing
staffs in the assessment and application of healthcare technologies such as
InnerWireless` Horizon Converged Wireless solution. By actively engaging its
nursing staff in the development and planning processes, VCU Medical Center has
transformed workflow to much higher levels of efficiency since opening the
facility in October 2008. 

"InnerWireless` converged wireless solution has provided us with a single
managed platform that hosts virtually every wireless service, including Cisco
WLAN (Wi-Fi), along with a wide range of mission- and life-critical applications
operating on a diverse range of wireless devices," said Heather Craven, RN, MS,
CMSRN, a nurse clinician in the acute care medicine department at VCU Health
System. "Their wireless network platform ensures that we will have uniform
wireless coverage with reliable connectivity and sufficient capacity to meet our
patients` needs today and in the future." 

The new Critical Care Hospital represents the future of critical care delivery
in the 21st century, and despite being three times the size of its predecessor,
the new hospital needed to operate with the same number of nurse FTEs. This
meant the new hospital and its staff required advanced communication
technologies to enable full clinical mobility, including comprehensive wireless
coverage to support the goal of delivering timely, efficient and safe critical
care. 

The Spyglass report addressed the nursing staff`s key workflow challenges that
would be implemented as part of the new facility. First, all patient rooms were
becoming private (including 45 NICU rooms) and reconfigured into a rectangular
footprint, making it more challenging for nurses to communicate. Also, the
patient care areas were going to be significantly larger compared to the nursing
units in the original facility, so new point-of-care processes would supplant
repeated trips to and from the nursing station to input/access electronic
patient information, medications, supplies or to locate other clinicians.
Finally, use of the overhead paging system would be restricted to create a
quieter care environment more conducive to the patient healing process. 

Faced with these challenges, the VCU Medical Center nursing staff examined how
mobile computing devices and wireless communications networks such as
InnerWireless` Horizon could streamline existing workflow, enhance patient
safety, increase patient satisfaction, and improve the patient information
process. The nurses worked closely with VCU Medical Center`s IT department and
visited other academic medical centers across the U.S. to see how
similarly-sized organizations had successfully deployed InnerWireless` platform
and the wireless medical equipment that enables true clinical mobility.
Technology fairs were also set up at the VCU Medical Center so that medical
equipment manufacturers could demonstrate their devices and provide hands-on
training. 

VCU Medical Center decided that InnerWireless` distributed antenna system (DAS)
would best fit their needs and address all different types of network
integration complexities. The InnerWireless Horizon converged wireless platform
was designed and installed with final testing completed in time for opening day.


"InnerWireless` professional services organization helped us plan and deploy the
network, starting with a comprehensive assessment of the new hospital to help us
better understand how RF signals propagated room-to-room, floor-to-floor, and
across the entire building," said Greg Johnson, chief technology officer and
director of technology and engineering services at VCU Health System. "The
wireless platform was engineered and deployed to address the unique requirements
for each wireless service, device and application, and InnerWireless` unique
Layered-WLAN topology enabled us to map client traffic to different Wi-Fi
channels to optimize network throughput and performance." 

VCU Medical Center deployed a number of wireless and mobile solutions to meet
the nurses` objectives, all integrated and delivered on the InnerWireless
platform. Enhancements to Rauland Borg`s nurse-call system has enabled nurses to
be more responsive to patient needs, while the wireless voice over IP
communications system from Ascom allows nurses to conduct more immediate and
direct communications with other care team members. The Emergin alarm management
and automated event notification system from Philips Healthcare has enhanced
patient safety, not only by generating an alarm if vital signs deviate outside a
set range, but it also sends a text-based alert to the nurse`s Ascom VoWLAN
handset for quicker response. 

In addition, the InnerWireless Horizon solution also accommodates the IntelliVue
wireless medical telemetry system from Philips Healthcare. As a result, VCU
Medical Center provides ambulatory patient monitoring in more than 50 percent of
the care area. In addition, the clinical staff utilizes more than 300 mobile
computers on wheels to electronically collect and review clinical information
from the hospital`s Cerner HIS. 

"Nurses are more mobile within the new critical care hospital," said Craven.
"They are responsible for managing the same number of patients spread out over a
physical floor space three times larger than the older facility. Nurses do not
have time or luxury to make unnecessary trips to the nursing station to respond
to overhead pages or play telephone tag with physicians which may negatively
impact patient care." 

"Nurses represent the most common touchpoint within any hospital, particularly
in a critical care facility such as VCU Medical Center, and the Spyglass report
reflects the valuable role nurses played in developing a wireless ecosystem that
would elevate their delivery of quality critical care without additional
headcount," said Ed Cantwell, president, CEO and chairman of InnerWireless.
"We`re seeing more hospitals take the same approach to ensure nurses take a
stakeholder position when new wireless technologies are evaluated and deployed
within a facility, and InnerWireless looks forward to working with VCU Medical
Center to provide the wireless solutions they need to deliver the highest levels
of patient care and safety." 

Supporting the broad spectrum of wide-area and local-area wireless services,
including 3G and 4G cellular, 802.11 a/b/g/n, whole-house medical telemetry,
fire/life/safety, paging and two-way radios optimized for voice, location and
data, the Horizon product line ensures seamless integration with advancing
technologies and applications, while providing a secure wireless future for the
hospital. 

About Spyglass Consulting Group

Spyglass Consulting Group (www.spyglass-consulting.com) is a market intelligence
firm and consultancy focused on the nexus of information technology and
healthcare. Spyglass offers products and services in customer and market
intelligence, strategic partnership development, product marketing and
investment due diligence. Spyglass` current research is entitled Healthcare
without Bounds that focuses on the current and future potential of mobile
computing and wireless technologies within the healthcare industry. Spyglass
customers include more than 120 leading high technology vendors, management
consulting organizations and healthcare providers. 

About InnerWireless

InnerWireless is the premier end-to-end in-building wireless solution provider
for healthcare, enterprise, hospitality/gaming and government markets. With
Horizon - a broadband, Converged Wireless platform - InnerWireless ensures the
delivery of Wireless Wide Area Networks (WWAN) and Wireless Local Area Networks
(WLAN) services including cellular/PCS, fire/life/safety, Wi-Fi and medical
telemetry - guaranteed. Designed expressly for mission- and life-critical
wireless applications, Horizon`s comprehensive, single antenna infrastructure
enables pervasive coverage and optimized capacity with an eco-friendly "green"
design and an industry leading warranty. InnerWireless also collaborates with
key industry partners to enable the delivery of turnkey solutions. As a Cisco
Premier Certified Partner, specializing in Wireless LAN technology,
InnerWireless provides and supports Cisco WLAN solutions. As an AeroScout
Gold-Level Value Added Reseller, InnerWireless can deliver the latest in
location-based solutions. With a complete end-to-end solution, InnerWireless
helps achieve a new and lasting degree of wireless freedom. For more information
about InnerWireless, visit www.innerwireless.com. 





InnerWireless Media Contact
Tony Katsulos
Jetstream PR for InnerWireless
Office: (972) 788-9456, ext. 301
katsulos@jetstreampr.com
or
Spyglass Consulting Group Contact
Gregg Malkary
Managing Director
Office: (650) 575-9682
gmalkary@spyglass-consulting.com

Copyright Business Wire 2009

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