Windsor Foods Selects LiveOffice for Cloud-Based Email Archiving and E-Discovery

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Thu Aug 27, 2009 10:42am EDT

Company`s Archiving Project Takes Flight with Deployment Across 11 Facilities
TORRANCE, Calif.--(Business Wire)--
LiveOffice, the leading provider of software-as-a-service (SaaS) email
archiving, email hosting and email continuity solutions, today announced that
Windsor Foods has deployed LiveOffice Personal Archive and LiveOffice Discovery
Archive to provide unlimited storage capacity, improved server performance and
e-discovery capabilities to its more than 600 users spread throughout 11 U.S.
facilities. 

A national provider of frozen food products, Windsor Foods required a scalable
email archiving and e-discovery solution to address its rapidly growing data
stores, which were pushing the company`s in-house mail servers to near capacity
and beginning to cause performance issues. Windsor Foods` Vice President of
Information Technology, Stephan Henze, knew they had to make a choice: "Start
deleting, buy more storage or start archiving." 

Following a lengthy evaluation of the leading on-premise email archiving
providers, Henze - once a skeptic of the SaaS delivery model - determined that a
hosted email archiving solution would be the best fit. "SaaS is definitely the
way to go for email archiving because of the amount of data involved, especially
when you consider the total cost of ownership of an on-premise solution, which
includes added costs for backups, storage and disaster recovery," Henze notes. 

In addition, Windsor Foods needed an archiving solution with e-discovery
functionality and Discovery Archive proved to be the best match. "I felt it was
important to implement an e-discovery solution as a best practice," Henze added.
"It`s quite a bit of work to retrieve data. We may or may not have it. An email
archiving solution makes responding to e-discovery requests much easier-and
faster. We know our data is there, and finding it would be a much more
labor-intensive process without Discovery Archive. Plus, the interface is very
clean and easy to navigate. There`s not a need for a lot of training - after
only 15 minutes, I could easily do it." 

Windsor Foods believes that enhanced search capabilities will also greatly
improve user productivity, since end users can now retrieve lost or deleted data
from their own archives without involving IT or help desk staff. "We expect that
Personal Archive will have a long-term positive impact on our day-to-day
operations," said Henze. 

Henze also recalls the immediate benefit he experienced when using Personal
Archive`s search functionality for the first time - "It`s much easier to locate
information, using LiveOffice Personal Archive instead of Outlook search. I
needed to find a PDF file in an email that was two-and-a-half years old. I
conducted a search with only a couple parameters and quickly found it with the
search filters." 

Another benefit of selecting a SaaS archiving solution was the rapid
implementation process. Henze remarks, "It was easy to deploy without
interrupting normal business operations, and the learning curve was short." Once
deployed, the company saw a bump in overall system performance and legacy data
became easier to manage and recover. "It`s much faster to find things in
searches with the LiveOffice email archiving solutions. Overall, we couldn`t be
happier with our vendor choice," said Henze. 

About LiveOffice

LiveOffice is the leading provider of software-as-a-service email archiving and
Hosted Exchange 2007 solutions, with more than 9,000 clients and a 99-percent
client-retention rate. Founded in 1998 and backed by leading private-equity firm
Summit Partners, the company has more than 100 employees with deep experience in
messaging, including executives and board members from Symantec, Microsoft,
FrontBridge and Postini. For more information, call 800.374.2032 or visit
www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com or
follow us on Twitter at http://www.twitter.com/liveoffice

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company
names and products may be trademarks of their respective companies. 





LiveOffice
Joe Diamond, 800-374-2032, ext. 239
joe.diamond@liveoffice.com



Copyright Business Wire 2009

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