Resorts and Hotels Across Florida Embrace Intelity's ICE

* Reuters is not responsible for the content in this press release.

Thu Aug 27, 2009 3:58pm EDT

ORLANDO, Fla., Aug. 27 /PRNewswire/ -- Hotels and resorts throughout Florida
are welcoming Intelity's Interactive Customer Experience(TM) (ICE) with open
arms. From Tallahassee's newest downtown boutique hotel, Hotel Duval, to Ft.
Myer's all-suite resort with a breathtaking Gulf of Mexico view, DiamondHead
Beach Resort, luxury properties from north to south are offering guests the
latest in customer service technology. In Florida's top family destination,
Orlando, a world-class guest experience is also possible with Intelity's ICE
at The Westin Imagine Hotel, located minutes from famous attractions.

"Intelity is a Florida based company and the support for the ICE solution
throughout the state has been overwhelming," says David Adelson, Founder and
President of Intelity. "As one of the most popular states for tourism, Florida
is an excellent market to put the guest service capabilities of Intelity's ICE
to the ultimate test." The front-end of Intelity's ICE serves to assist each
guest in maximizing their visit; it features real-time updates for room
service menus, resort amenities and area attractions. Beyond the in-room
compendium components, Intelity's ICE schedules activities, including spa
treatments and dinner reservations, arranges services, such as room service
and valet, and allows users to customize their language preference so all
guests benefit from this solution, no matter what country they call home. 

Allowing the hotel to efficiently manage its staff, Intelity's ICE also offers
a backend monitoring system, ICE Control System (ICS). ICS tracks resort
activity, staff efficiency and its own return on investment. Intelity's ICE
solution is available to properties in four forms, ICE Touch, features an
in-room touchscreen computer system, ICE Connect, utilizes personal laptops or
other in-room computers, ICE Mobile, operates on smartphones and ICE Lobby,
available to guests in the lobby of the hotel.  Each version of ICE includes
the same front-end and back-end capabilities.

The ultimate user-friendly experience will be available in Florida properties
beginning this fall with the Florida roster growing as other properties look
to feature Intelity's ICE. The solution is currently available in the United
States and will continue its international rollout with Hacienda Tres Rios in
Mexico's Riviera Maya in early September. For a live demo and more information
on Intelity's ICE, visit www.intelityice.com. Interested hoteliers and
timeshare managers can call toll free 1-888-REV PAR 1 to speak with an ICE
hospitality expert for more information. 

Intelity, headquartered in Orlando, Fla., is a hospitality software solution
company focused on the self-service marketplace. Currently, Intelity is
distributing ICE and its corresponding ICE Control System, "ICS", backbone
system to hotel and resort partners. Intelity designs its software/hardware
products with a focus on guest service, quality feedback and direct consumer
marketing.


SOURCE  Intelity

Danielle Storm, dstorm@zimmerman.com, or Kristen Vocelle,
kvocelle@zimmerman.com, both of The Zimmerman Agency for Intelity,
+1-850-668-2222
Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.