Frost & Sullivan Recognizes Hughes for Leadership in the North American Satellite...
* Reuters is not responsible for the content in this press release.
Frost & Sullivan Recognizes Hughes for Leadership in the North American
Satellite Broadband Services Market
MOUNTAIN VIEW, Calif., Sept. 1 /PRNewswire/ -- Based on its recent analysis of
the satellite market, Frost & Sullivan presents Hughes Network Systems, LLC
(Hughes) with the 2009 North American Frost & Sullivan Award for Market
Leadership. This is in recognition of the company's efficient provisioning of
the HughesNet(R) broadband satellite Internet service to achieve a
substantially higher number of subscribers than that of the competition.
(Logo: http://www.newscom.com/cgi-bin/prnh/20081117/FSLOGO)
"In 2008, Hughes continued as the broadband satellite market leader in North
America, with over 433,000 consumer/SME subscribers, most of whom are in
geographic areas without traditional cable and telco broadband Internet
services," says Frost & Sullivan Research Analyst Gina Villanueva. "And, as of
June 2009, the number has climbed to over 473,000 subscribers. The primary
advantage of HughesNet broadband satellite access over cable and telco
technologies is the ubiquitous nature of geostationary satellite coverage over
the entire continental U.S., requiring only a clear view of the southern sky
at the customer site."
HughesNet is a two-way, always-on, broadband service and does not need a
telephone connection. The company estimates over 10 million households in the
U.S. have no broadband Internet access through terrestrial technologies.
HughesNet offers a wide range of service plans, with download speeds from 1.0
Mbps to 5.0 Mbps and upload speeds from 128 Kbps to 300 Kbps. Customers have
the option to purchase or lease the subscriber equipment.
"The variety of service plans, together with HughesNet's service reliability
and extensive customer care, have driven subscriber growth, enabling Hughes to
maintain its leadership position in the broadband satellite market," notes
Villanueva. "In addition, HughesNet subscribers can access and control their
accounts with a feature called Login to My Account right from their home
computers. Subscribers are able to view billing invoices, change address and
email information, and upgrade their systems."
Furthermore, Hughes has created a Knowledge Base Support system, helping
customers receive step-by-step instructions to inquiries on subjects such as
payment methods, activation/registration/web setup, and much more. With
Knowledge Base Support, Hughes creates a hassle-free experience for its
customers.
"Hughes developed commercial VSATs in the mid-80s, pioneered satellite
Internet service in the late 90s, and has maintained its market leadership in
broadband satellite networks and services globally," notes Villanueva. "Hughes
has already shipped over 1.9 million terminals to enterprise, government, and
consumer/SME customers in over 100 countries."
During the past two years, net additions of HughesNet consumer/SME subscribers
have averaged over 13,000 per quarter in North America. In April, 2008, Hughes
activated its first consumer HughesNet subscriber on the SPACEWAY(R) 3
satellite in North America, and as of June 30, 2009 that satellite serves
approximately 170,000 accounts. Owned and operated by Hughes, SPACEWAY 3 is
the first commercial satellite with onboard switching and routing,
specifically designed to enhance data communications and unlock the full
benefits of broadband, such as higher speed Internet access and
bandwidth-on-demand services.
Year over year, Hughes continues to be the leader in satellite broadband
services, providing broadband solutions to millions of customers in a wide
variety of segments. Consumers receive 24/7/365 customer care services that
make their satellite broadband experience simple and easy. With HughesNet
satellite broadband, Internet is always on and available everywhere in the
continental U.S. For these achievements, Frost & Sullivan is proud to present
Hughes with the 2009 North American Satellite Market Leadership Award.
Each year, Frost & Sullivan presents this award to the company that has
exhibited market share leadership through the implementation of market
strategy. The award lauds excellence in all areas of the market leadership
process, including the identification of market challenges, drivers and
restraints, as well as strategy development and methods of addressing these
market dynamics. Furthermore, it recognizes continually demonstrated solutions
for monitoring market changes and for implementing superior market strategies.
By utilizing these strategies for success, the recipient has established
itself as the market share leader in its respective industry.
Frost & Sullivan's Best Practices Awards recognize companies in a variety of
regional and global markets for demonstrating outstanding achievement and
superior performance in areas such as leadership, technological innovation,
customer service, and strategic product development. Industry analysts compare
market participants and measure performance through in-depth interviews,
analysis, and extensive secondary research in order to identify best practices
in the industry.
About Hughes Network Systems
Hughes Network Systems, LLC (HUGHES) is the global leader in providing
broadband satellite networks and services for large enterprises, governments,
small businesses, and consumers. HughesNet encompasses all broadband solutions
and managed services from Hughes, bridging the best of satellite and
terrestrial technologies. Its broadband satellite products are based on global
standards approved by the TIA, ETSI and ITU standards organizations, including
IPoS, RSM-A, and GMR-1. To date, Hughes has shipped more than 1.9 million
systems to customers in over 100 countries.
Headquartered outside Washington, D.C., in Germantown, Maryland, USA, Hughes
maintains sales and support offices worldwide. Hughes is a wholly owned
subsidiary of Hughes Communications, Inc. (Nasdaq: HUGH). For additional
information, please visit www.hughesnet.com.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to
accelerate growth and achieve best in class positions in growth, innovation
and leadership. The company's Growth Partnership Service provides the CEO and
the CEO's Growth Team with disciplined research and best practice models to
drive the generation, evaluation, and implementation of powerful growth
strategies. Frost & Sullivan leverages over 45 years of experience in
partnering with Global 1000 companies, emerging businesses and the investment
community from more than 35 offices on six continents. To join our Growth
Partnership, please visit http://www.frost.com.
Contact:
Jake Wengroff
210.247.3806
jake.wengroff@frost.com
SOURCE Frost & Sullivan
Jake Wengroff of Frost & Sullivan, +1-210-247-3806, jake.wengroff@frost.com
Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.



Follow Reuters