Spartanburg Regional Healthcare System Expands Participation in Premier`s LaborConnect Program Through Concerro Shift Management System

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Tue Sep 1, 2009 9:00am EDT

Healthcare System Will Deploy Online Staff Scheduling and Shift Management
System to Improve Employee Satisfaction and Better Manage Labor Costs
CHARLOTTE, N.C.--(Business Wire)--
Spartanburg Regional Healthcare System (SRHS) in Spartanburg, S.C., is expanding
its participation in the Premier healthcare alliance LaborConnect program. 

SRHSwill deploy Concerro`s new shift management system, a component of Premier`s
LaborConnect program, to track and streamline staff scheduling practices, reduce
premium pay in the form of overtime and shift auction, and improve employee
satisfaction. More than 500 hospitals have chosen to participate in various
components of Premier`s LaborConnect program, which includes benchmarking,
productivity, management engineering, senior consulting and shift management
applications and services. 

"Our ongoing relationship with Premier has helped us to proactively benchmark
and manage productivity," said Susan Duggar, MSN, RN, chief nursing officer at
SRHS. "When they introduced the Concerro Web-based product for employee
self-scheduling, we were impressed with the ability to manage labor costs while
still providing excellent care for our patients." 

Spartanburg currently uses Premier`s OperationsAdvisor benchmarking and
productivity applications, as well as the services of a Premier Performance
Partner to help implement and monitor labor use. The healthcare system
implemented a new labor management program that included a strategic deployment
of Premier Consulting Solutions and achieved savings of more than $3.62 million
in their FY 2008. SRHS is not only holding the initial gains, but has posted
additional savings of $1.296 million. 

Spartanburg also uses Premier`s SafetySurveillor Web-based healthcare-associated
infection (HAI) tracking technology as a member of the QUEST: High Performing
Hospitals collaborative and Premier`s ClinicalAdvisor® solution for quality
performance benchmarking and improvement. In addition, they are an owner of the
Premier Purchasing Partners group purchasing organization. 

According to Susan DeVore, Premier president and CEO, "The Premier alliance is
committed to helping our 2,200 alliance member hospitals create safer hospital
environments to enhance the quality of patient care, all the while reducing the
cost of care. We are pleased that Spartanburg has elected to participate in the
complete suite of LaborConnect applications and services, joining the growing
number of leading medical facilities nationwide that are partnering with Premier
to better manage labor costs." 

Graham Barnes, CEO of Concerro said, "We value the opportunity to work with a
respected partner like Premier to advance the workforce management needs and
staffing practices at Spartanburg Regional Healthcare System. The Concerro
program will help both staff and managers collaborate to cost-effectively meet
all shift needs and reclaim valuable time to refocus on patient care related
activities." 

Premier's OperationsAdvisor is a total labor management solution that offers
productivity monitoring, assessment and comparative data so that hospitals can
confidently compare operational performance against peers and national
benchmarks; identify attainable performance improvement opportunities; and
achieve a rapid return on investment. OperationsAdvisor is the only labor
management solution that fully integrates a productivity measurement system with
quarterly and annual benchmarking, along with comparative data analysis. This
combination of features and services ties improvement efforts to the budgeting
process to achieve superior bottom-line results. 

About Spartanburg Regional Medical Center

Spartanburg Regional Healthcare System is one of South Carolina`s largest
healthcare systems with 588 beds. It serves Spartanburg, Cherokee and Union
counties in South Carolina, and Polk and Rutherford counties in North Carolina.
Spartanburg Regional Medical Center, the flagship facility of Spartanburg
Regional, is a research and teaching hospital with more than 500 physicians on
staff. More than 12,000 surgical procedures are performed annually there.
Outpatient diagnostic services are located in the Center for Women and the
Outpatient Center. Outpatient surgery is offered through the Ambulatory Surgery
Center of Spartanburg and the Surgery Center at Pelham. The Village at Pelham,
the system`s newest campus in Greer, has a state-of-the-art ambulatory surgery
center, a medical office building and a 48-bed full-service hospital. 

About Concerro

Concerro is a healthcare cloud computing (Software-as-a-Service) company that
provides workforce and disaster management programs that facilitate
collaboration, ease of use and real-time information access to improve the cost,
efficiency and safety of patient care in more than 400 hospitals nationwide. The
company has won numerous awards and recognition, including being named to the
prestigious Inc. 5000 in 2008 and 2009 as one of the most rapidly growing
privately held companies and Top 100 Software Companies, and receiving Red
Herring`s 100 most promising private technology ventures in North America and
Best of SaaS Showplace (BoSS) awards. To learn more, visit www.concerro.com, or
follow Concerro on Twitter. 

About Premier Inc., 2006 Malcolm Baldrige National Quality Award recipient

The Premier healthcare alliance is more than 2,200 U.S. hospitals and
63,000-plus other healthcare sites working together to improve healthcare
quality and affordability. Premier maintains the nation's most comprehensive
repository of clinical, financial and outcomes information and operates a
leading healthcare purchasing network. A world leader in helping deliver
measurable improvements in care, Premier works with the Centers for Medicare &
Medicaid Services and the United Kingdom's National Health Service North West to
improve hospital performance. Premier has offices in San Diego, Charlotte, N.C.,




Premier Inc.
Alven Weil, 704-733-5797
alven_weil@premierinc.com



Copyright Business Wire 2009

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