While Unemployment Continues to Rise, so Does Job Dissatisfaction
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Adecco Labor Day Survey Finds Majority of Workers Dissatisfied with
Compensation, Career Growth Opportunities & Retention Efforts
MELVILLE, N.Y., Sept. 2 /PRNewswire/ -- Adecco Group North America's latest
American Workplace Insights Survey indicates that only one-quarter of
workers(1) are less likely to be looking for another job in today's tightening
labor market. Why the rush out of their cubicles? According to survey
findings, companies seeking to retain their employees when the recovery begins
should start by addressing three key areas of dissatisfaction: compensation,
career growth paths and retention efforts.
The survey, conducted on Adecco's behalf by Harris Interactive, showed that
two-thirds (66%) of American workers are not currently satisfied with their
compensation. Additionally, 78% of American workers are not satisfied with
their company's overall retention efforts and 76% are not satisfied about
future career growth opportunities at their company.
Other key findings of the survey included:
-- Relationships are strained: Almost half (48%) of workers are not
satisfied with the relationship they have with their boss and the
majority (59%) of workers are not satisfied with the level of support
they receive from their colleagues.
-- Company vision and leadership is lacking: The majority of workers
(77%)
are not satisfied with the strategy and vision of the company and its
leadership.
-- Retirement contributions: 68% of workers are not satisfied with their
company's contribution to their retirement plans.
"As Labor Day approaches and we move closer to an economic recovery, employees
and managers should remember that career development is a mutual
responsibility, particularly for companies looking to reduce an exodus of top
talent," said Bernadette Kenny, chief career officer, Adecco Group North
America. "What workers are telling us is that even during a recession, just
having a job does not equate to job satisfaction. Employers need to be
conscious of the concerns their staff is managing through on a daily basis and
proactively come up with the appropriate solutions to improve retention and
reduce the current and future high cost of turnover."
Adecco Group North America offers the following tips for employers to reduce
feelings of dissatisfaction among their staff:
Make retention efforts more visible: Behind the scenes, managers may be doing
what they can to retain their employees, but staff won't feel valued if these
efforts aren't visible to them. Retention efforts begin through mutual
dialogue and building trust. Managers should engage their employees in the
realities of the business challenges to foster employees' understanding of the
market and competition.
Reward and provide reason: If increasing compensation due to the current
economic climate is not possible, look to reward employees through an awards
program or team contest. Improving morale just by recognizing good work can
help ease compensation complaints. As the survey found, dollars and cents are
not the only way to improve satisfaction so be sure your putting in the extra
effort where extra investment is not available. In addition, employees benefit
greatly by understanding the reasons behind lower compensation and how these
short term adjustments will help them and the company in the long run.
Communicate growth path foremployees: Managers should map out a growth plan
for employees and communicate it to their teams. Employees will then
understand that managers are invested in their future and they'll be more
confident in investing their time and career with the organization.
ADECCO WORLDWIDE:
Adecco S.A. is a Global Fortune 500 company and the world leader in workforce
solutions. The Adecco Group network connects over 700,000 associates with
business clients each day through its network of over 33,000 employees and
6,600 offices in over 70 countries and territories around the world.
Registered in Switzerland, and managed by a multinational team with expertise
in markets spanning the globe, the Adecco Group delivers an unparalleled range
of flexible staffing and career resources to corporate clients and qualified
associates.
ADECCO GROUP NORTH AMERICA:
Every day we provide our clients with the talent they need, and help solve the
business challenges they face today - and will encounter tomorrow. Our clients
rely on us for a wide range of workforce solutions including:
-- Managed Services Programs (MSP)
-- Recruitment Process Outsourcing (RPO)
-- Contingent staffing for large enterprise organizations
-- Specialty staffing for small to midsized organizations
-- Permanent placement
-- Career transition services
-- Leadership development
Adecco S.A. is registered in Switzerland (ISIN: CH001213860) and listed on the
Swiss Stock Exchange with trading on virt-x (SWX/VIRT-X: ADEN) and Euronext
Paris - Premier Marche (EURONEXT: ADE).
Additional information is available at the company's website at
www.adeccousa.com.
(1) For the purposes of this survey "workers" have been defined as U.S. adults
ages 18+ who are employed full time and/or part time.
About Harris Interactive
Harris Interactive is a global leader in custom market research. With a long
and rich history in multimodal research that is powered by our science and
technology, we assist clients in achieving business results. Harris
Interactive serves clients globally through our North American, European and
Asian offices and a network of independent market research firms. For more
information, please visit www.harrisinteractive.com.
About the survey:
This survey was conducted online within the United States by Harris
Interactive on behalf of Adecco from August 25 to 27, 2009 among 2,106 adults
ages 18 and older, of whom 1,117 are employed full time and/or part time. This
online survey is not based on a probability sample and therefore no estimate
of theoretical sampling error can be calculated. For complete survey
methodology, including weighting variables, please contact Anthony Guerrieri.
SOURCE Adecco Group North America
Anthony Guerrieri, Director, Public Relations, Adecco Group North America,
+1-917-434-4296, anthony.guerrieri@adeccona.com
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