Coveo Launches New Email Search Paradigm with Cross-Enterprise Email Search

Coveo Enterprise Email Search Makes All Email and Attachments Discoverable and
Searchable, Regardless of Storage: Online Servers, Archives, and even Offline on
Desktops
CHICAGO & QUEBEC CITY--(Business Wire)--
Coveo, a leading provider of enterprise search technology and information access
solutions, today announced the launch of its most recent innovation: the Coveo
Enterprise Email Search package which, for the first time, provides
organizations with unified access to all email and attachments across the
enterprise, whether offline in all employees` desktop PST files, or online, on
live email servers and in email archiving platforms. Traditional email search
enables only the employee to access his or her desktop email, reducing knowledge
sharing and creating roadblocks to information access. Coveo`s industry-first
Enterprise Email Search package provides organizations with the
cross-organizational ability to:

* Index, tag, categorize and securely access all enterprise email content to
reduce risk and conduct investigations;
* Provide completely unified access to email and attachments regardless of where
they are stored, offline within PST files on desktops or laptops, or online
within active Exchange or email archiving platforms such as Symantec Enterprise
Vault and Quest Archive Manager;
* Access all unified email sources via user desktop and web interfaces, or
mobile devices such as the BlackBerry, including precise navigation within the
content using intuitive facets;
* Retain and access institutional knowledge and goodwill when employees leave,
enhancing customer relationships and increasing productivity; and
* Implement permission-based access to specific email accounts, workgroup or
enterprise emails tagged as public, reducing rework, increasing productivity
and, particularly for consulting and other knowledge-based organizations,
leveraging institutional knowledge to support customer engagements.

The Coveo Enterprise Email Search package, combining elements of the Coveo
Enterprise Search 6.0 platform, enables knowledge continuity and sharing, and
reduces risk by enabling customers to discover the previously undiscoverable -
email content residing within PST files on the desktops and laptops of all
employees combined with all email archive content. Coveo Enterprise Email Search
provides both cross-enterprise email search and discovery, and permission- or
rules-based access for employees to search the combined email of their
workgroups, former colleagues and other specific groups of email within the
organization. Coveo`s permissioning and rules are self-service for system
administrators through the intuitive Coveo Enterprise Search Admin Dashboard.
The access permissions and rules reside within the content, making security
seamless, instant, and constant. The Coveo Enterprise Email Search package may
be used with Coveo Mobile Access, providing real-time, faceted access for
employees in the field, via their smartphones.

"Coveo strives to continually make search easier and more flexible, modular and
scalable for our customers," said Coveo CEO and President Laurent Simoneau. "The
value enterprise search can bring to organizations may only be unlocked if it is
easily deployable and customizable, and fits within established processes-and so
becomes highly user-centric . Our new, Enterprise Email Search package-the
latest Coveo innovation-provides just that, the ability to customize rules and
permissions, for completely secure visibility into billions of emails and
attachments, even those on employee desktops."

Coveo Enterprise Email Search is powered by the Coveo Enterprise Search 6.0
platform, which has been thoroughly tested for scalability on billions of
documents. The most modular and scalable enterprise search solution, Coveo
Enterprise Search has a reputation for ease of deployment and self-service
customization.

"Other solution providers require you to spend tens if not hundreds of thousands
in service fees to customise the enterprise search solution and make enterprise
search work for your employees," said Trent Parkhill, VP, Director IT of Haley
and Aldrich, an engineering and environmental consultancy with decentralized
data storage in offices nationwide, for which knowledge sharing and email access
is critical. "With Coveo, we can get fast advice from the services team and then
customize the system ourselves, with the powerful admin dashboard and interface
editor. We`re able to index and search all email, which our employees can
classify as "personal," "company confidential," or "open to everyone." Not only
can our staff search all of their own email, but project email is going to be
saved, archived and searchable by everyone. Enterprise search now meshes
seamlessly with classification and email archiving to give us a full email
management solution."

About Coveo

Coveo is a leading provider of advanced enterprise search technology and
information access solutions, including mobile search solutions, for high
performance businesses. Coveo solutions are the industry`s most modular and
scalable, creating the easiest deployments and lowest total cost of ownership,
and yet provide sophisticated functionality to foster better customer
experiences, and increase sales, productivity and collaboration among knowledge
workers. By enabling real-time access to relevant business information, Coveo
search solutions optimize business processes for customer service, information
publishing, ecommerce, collaboration, investigations and litigation support.

The Coveo Enterprise Search 6.0Platform powers all Coveo solutions and is a
sophisticated, modular search platform that enables secure, just-in-time and
unified information access and monitoring, regardless of where the information
is stored across enterprise servers, desktops, or within cloud-based
applications. Results enable better decision-making and improve overall business
performance and productivity.

Coveo Enterprise Search 6.0:

* Indexes and dynamically links both structured and unstructured information
within e-mail servers and archives, intranets, CRM and enterprise information
systems, social media, databases, web content, voice content from multimedia,
and even PST files from offline laptops;
* Provides guided navigation through this information-via desktops and
smartphones-to enable faster, more efficient and productive business processes;
and
* Powers dynamic, business intelligence dashboards and information monitoring
and alert applications that drive business performance.

With a unique, customer-driven approach and risk-free proof-of-concept, Coveo
contributes to the success of more than 600 customers globally, including
AmerisourceBergen, CA, California Water Service, D.E. Shaw, Deloitte, DirectBuy,
GEICO, ESPN, Haley & Aldrich, Lockheed Martin, Odyssey America, P&G, Progress
Software, PRTM, PricewaterhouseCoopers, Rabobank, SNC-Lavalin, Spencer Stuart,
Theodoor Gilissen Bankiers N.V., Taubman Centers, Inc. (NYSE: TCO) and the U.S.
Navy.

Information and video demos are available at www.coveo.com.

Coveo
Diane Berry, 418-263-1111, ext 200
VP, Marketing and Communication
Mobile 908-627-5470
dberry@coveo.com

Copyright Business Wire 2009