PCMA: NCPA `Poll` Contradicts J.D. Power and Associates Survey on Mail-Service Pharmacy
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`Both Can`t Be Right` WASHINGTON--(Business Wire)-- The Pharmaceutical Care Management Association (PCMA) issued the following statement on a consumer "poll" on mail-service pharmacies released today by the National Community Pharmacists Association (NCPA). The survey, which asserts consumer dissatisfaction with mail-service pharmacies, comes on the heels of yesterday`s report from J.D. Power and Associates that found widespread satisfaction with mail-service pharmacies: "One day after J.D. Power and Associates released its national survey, the independent drug story lobby has attempted to undermine it with a release of its own. "Unfortunately for NCPA, this forces policymakers to choose which source is accurate: America`s foremost consumer research firm or a lobbying organization committed to higher pharmacy costs. Both can`t be right. "In weighing the facts, policymakers may also want to consider other independent, peer reviewed data showing that mail-service pharmacies dispense prescriptions with more than 20 times the accuracy of traditional brick-and-mortar pharmacies.1 Furthermore, government studies show that mail-service pharmacies typically dispense prescriptions at lower prices than traditional pharmacies.2,3 "This year, Congress has a historic opportunity to generate billions in score-able savings by removing costly regulations that restrict home delivery in Medicare. These regulations have resulted in seniors enrolled in Medicare prescription drug plans using mail-service pharmacies 75 percent less than retirees in employer-sponsored plans. "Savings from broader use of mail-service pharmacies could be used to offset the AMP payment increases being so aggressively pursued by NCPA and others." PCMA represents the nation`s pharmacy benefit managers (PBMs), which improve affordability and quality of care through the use of electronic prescribing (e-prescribing), generic alternatives, mail-service pharmacies, and other innovative tools for 200-plus million Americans. 1 Teagarden, R., et. al., "Dispensing Error Rate in a Highly Automated Mail-Service Pharmacy Practice," Pharmacotherapy, volume 25, November 11, 2005. 2 U.S. Federal Trade Commission, "Pharmacy Benefit Managers: Ownership of Mail-Order Pharmacies," August 2005. 3 U.S. Government Accountability Office, "Federal Employee Health Benefits: Effects of Using Pharmacy Benefit Managers on Health Plans, Enrollees, and Pharmacies," January 2003. Pharmaceutical Care Management Association Charles Coté, 202-207-3605 Copyright Business Wire 2009