BIA Publishes White Paper: ISO 9000 Role in Document Review, Emphasizes 'Quality Equals Defensibility'

BIA Publishes White Paper: ISO 9000 Role in Document Review, Emphasizes
'Quality Equals Defensibility'

NEW YORK, Oct. 2 /PRNewswire/ -- Business Intelligence Associates, Inc. (BIA),
an information management industry leader, today released "The Role of ISO
9000 in Document Review". This white paper highlights BIA's recent ISO
9001:2008 certification for its Document Review Services' Quality Management
System.

BIA's white paper identifies difficulties and solutions in developing a
document review Quality Management System (QMS), where human-based services
depend on the professional judgment of attorney reviewers. Part of its
solution is its ISO 9000 certification, which assures clients of operational
ISO QMS standards.

"BIA's Document Review Services are independent of any single review tool or
platform," states Adam Feinberg, BIA's Director of Quality Assurance. "With
our ISO 9001:2008 certified process-based approach, we reduce overall review
project time with error-checking methods - thereby controlling client costs -
regardless of the review platform used."

Feinberg adds, "BIA spent over a year ensuring that there is a documented,
process-based approach provided to all Document Review Services clients. The
use of existing ISO 9000 Quality standards means that BIA's document review
services can be defended to the courts whenever necessary. BIA's assertion -
that quality equals defensibility - is critical to defensible solutions."

BIA's white paper highlights several pertinent items, including BIA's accuracy
hybrid-database that identifies patterns and errors; "process-driven" document
reviews and outcomes; and issues facing "agencies'" hiring of part-time
attorneys.

BIA's white paper may be downloaded:
http://www.biaprotect.com/sept-2009-white-paper

About BIA
Since 2002, BIA has been dedicated to the development and implementation of
defensible, technology-driven solutions that reduce the costs and risks
associated with the management and analysis of digital evidence and critical
corporate data. BIA offers a wide range of services including Preservation &
Collection, Processing & Analytics, Digital Investigations, Commercial Fraud
Investigations & Analysis, Electronic Policy Consulting, Audit/Certification
Services, HR Data Related Policy, Disaster Recovery, and Legal Document
Review. Clients include Fortune 100, Global 2000 and Legal 500 companies, and
government agencies. Headquartered in New York City, BIA has additional
offices in San Francisco, Washington, DC, and a central processing center in
Southwest Michigan. BIA maintains digital evidence response units throughout
the United States, Europe, Asia, and the Middle East. BIA's unique and
positive workplace culture promotes diversity and celebrates the professional
skills of each individual.

For more information about BIA, please visit www.biaprotect.com.

For additional information, contact Erin K. Smith: 888.338.4242 or
esmith@biaprotect.com.

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SOURCE Business Intelligence Associates, Inc.

Erin K. Smith of Business Intelligence Associates, Inc., +1-888-338-4242,
esmith@biaprotect.com