Douglas Telecom Introduces Telephone Capacity on Demand

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Mon Oct 5, 2009 10:00am EDT

PORTLAND, Ore., Oct. 5 /PRNewswire/ -- Telephone Capacity on Demand is a new,
innovative business telephone service that allows customers to flexibly
"borrow" call capacity from Douglas Telecom. It enables businesses to process
a large number of incoming calls with only a small number of telephone lines
onsite. And it gives any business the ability to reduce the number of their
current lines without the risk of losing calls to busy signals.


Douglas Telecom eliminates the need for subscribing to extra telephone lines
simply to mitigate the possibility of incoming callers not being able to get
through. Instead, businesses can simply "borrow" the temporarily needed
capacity from Douglas Telecom and never lose a call to a busy signal.


Since a typical call is on hold for no longer than a few minutes, it makes
sense to simply borrow the capacity when needed, instead of paying to have the
extra telephone lines active at all times, to process these calls on site.
This service gives users the ability to create additional routing to
alternative locations or telephone numbers on schedule or on demand. And it
gives flexibility to the business to grow, without being concerned about
entering into long term contracts for telephone lines to handle anticipated
call traffic that has not yet materialized.


Douglas Telecom prices this service at $2.50 per call queue per month. Each
call queue has its own music on hold, custom messages and dialing features.
The per minute charge for calls held in the call queue is only 0.5 cents. From
the call queue calls may be routed to landlines, cell phones or VoIP lines
(additional costs may apply). A typical configuration for calls to be routed
to a certain number of landlines would be around $12.50/month plus 1.5
cents/minute of usage.


Even small businesses with three lines can benefit from this service. A
business with over ten lines could save up to 50% off their current telephone
bill, gain additional flexibility and improve their professional image.


Telephone Capacity on Demand can be combined with Douglas Telecom's telephone
service, toll free numbers, business VoIP or hosted PBX.


Douglas Telecom (http://www.douglastelecom.com) has been active in the telecom
industry since the '90s. Building on its years of experience developing
unified communication solutions and automation, it is able to reduce the cost
of telecommunications services and bring innovative ideas to the market. 








SOURCE  Douglas Telecom, Inc.

William Moglia, Marketing Manager, +1-503-221-9778 ex. 13,
william.moglia@douglastelecom.com
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