Microsoft Windows Users and iYogi Reveal 36 Percent Plan to Upgrade to Windows 7 on Existing PCs, Yet Significant

NEW YORK, NY, Oct 05 (MARKET WIRE) --
iYogi, the on-demand tech services company with a unique global delivery
model, announced today that an encouraging 36 percent of consumers expect
to upgrade to Windows 7 on their existing PC. However, 68 percent are not
entirely comfortable that they will be able to easily move their favorite
applications over to the new Windows 7 platform. And nearly half (43
percent) expect to need more tech support help in order to move their
favorite applications over to the Windows 7 environment.

These facts are among the results of a poll of more than 500 consumers
regarding adoption and application plans and predictions around the
upcoming launch of the new Microsoft Windows 7 operating system.

Upgrade plans look healthy, with 28 percent expecting to move to Windows 7
this year alone. When asked what one word describes how they feel about
the upcoming launch, 31 percent said "excited."

"We are very encouraged by the growing anticipation of the Windows 7
operating system, and from what we've seen it represents a significant
improvement in the user interface and manageability for users," said
Vishal Dhar, President of Marketing & Co-founder of iYogi. "However, our
surveys show that more than 40 percent -- potentially tens of millions of
people -- will require additional computer support assistance of some
kind this year."

Additional survey findings reveal:

-- 61 percent think they will upgrade to Windows 7 at some point
-- 48 percent will make the move by the end of 2010
-- 35 percent think that difficulties porting their favorite
applications over to Windows 7 will discourage them from moving
to the new operating system
-- More current Windows Vista users (35 percent) are excited about
the upcoming Windows launch than Windows XP users (29 percent)

iYogi has more has more than 90,000 annual subscribers and provides
thousands of single incident sessions every day on a 24/7 basis. Its
Global Delivery Platform delivers on the highest customer satisfaction
benchmarks in the industry and gets smarter with every customer
interaction, building a powerful knowledge base that provides unique
customer insights on predictive needs to tech support. iYogi is building
a comprehensive website that would be a ready-reference for anyone
migrating to Windows 7 and provides step-by-step guide to application
migration.

For more information on Windows 7 and iYogi, visit
http://windows7.iyogi.net.

ABOUT IYOGI

iYogi is a global on-demand services company that provides personalized
computer support for consumers and small businesses in United States,
United Kingdom, Canada and Australia. iYogi's unique model, including
proprietary technology iMantra and highly qualified technicians, is
designed to eliminate computer-related stress and keep millions of
digitally dependent consumers and small businesses always protected and
productive. Only iYogi -- with its proven global expertise delivery model,
intelligent customer insight systems, easy-to-use self-help tools and
automated PC optimization and computer support services -- offers users a
simple yet comprehensive path to digital serenity. iYogi has perfected the
remote technical support model to overcome the current limitations of
in-store, on-site, or call center services to become the fastest growing
provider of support in the industry. Major resellers and technology
companies are increasingly turning to iYogi to improve customer
satisfaction, reduce return rates, and deliver a compelling new-value
added offering to customers. For more information on iYogi and a detailed
list of technologies supported, visit: http://www.iyogi.net.

MEDIA CONTACT

Derek Kober
GlobalFluency
Tel.:650-433-4233
Email:dkober@globalfluency.com

Contact:
Vishal Dhar
President, Marketing
Tel.: +1-212-229-0901
Email.: Email Contact

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