Lagan Receives 'Strong Positive' Rating in Leading Analyst Firm's Local Government CRM Products MarketScope Report

Lagan Receives 'Strong Positive' Rating in Leading Analyst Firm's Local
Government CRM Products MarketScope Report

BETHESDA, Md., Oct. 8 /PRNewswire/ -- Lagan, a provider of enterprise case
management solutions that streamline the delivery of public services to
constituents, today announced that it has received the highest possible rating
in Gartner's 2009 MarketScope: Local Government CRM Products [1]. Lagan was
one of eight software suppliers evaluated in the report, and received a
"Strong Positive" rating.

This MarketScope compares the offerings of providers of CRM commercial
off-the-shelf (COTS) software to local government agencies. Vendors were
reviewed according to their vertical/industry strategy, product/service,
overall viability, geographic strategy and offering (product) strategy, with
different weighting accorded to each category.

"For 15 years Lagan has remained committed to meeting the needs of local
government with CRM technology solutions that provide a cost-effective way to
enhance service delivery to the public. We are proud to be recognized with a
strong positive rating in Gartner's Local Government CRM MarketScope," said
Des Speed, President and CEO of Lagan. "We remain committed to delivering
innovative CRM solutions that are quick to deploy, lower total cost of
ownership, and support transparency and accountability with performance
reports and metrics for more informed budgeting and planning."

A complete Gartner MarketScope for Local Government CRM Products report is
available, compliments of Lagan, by visiting: http://www.lagan.com/.

About Lagan
Lagan specializes in delivering world-class solutions that effectively and
efficiently connect governments and people. More than 180 government agencies
on five continents rely on Lagan's innovative, cost-effective enterprise case
management (ECM) solutions for human services, constituent resource
management, call centers, disaster preparedness and integrated case
management. Lagan's award-winning software is the choice for governments
seeking a low-risk solution that delivers real value in record time. A
recipient of the Deloitte Technology Fast 50 Award each of the last six years
in recognition of superior revenue growth, Lagan was founded in 1994 and is
privately held. For more information about Lagan, please visit
http://www.lagan.com/ and keep up with industry news on Twitter at
http://twitter.com/lagan_business.

About the MarketScope
The MarketScope is copyrighted 2009 by Gartner, Inc. and is reused with
permission. The MarketScope is an evaluation of a marketplace at and for a
specific time period. It depicts Gartner's analysis of how certain vendors
measure against criteria for that marketplace, as defined by Gartner. Gartner
does not endorse any vendor, product or service depicted in the MarketScope,
and does not advise technology users to select only those vendors with the
highest rating. Gartner disclaims all warranties, express or implied, with
respect to this research, including any warranties of merchantability or
fitness for a particular purpose.

[1] MarketScope for Local Government CRM Products, September 29, 2009. By
Massimiliano Claps

SOURCE Lagan

Katie Sieck of Lagan, +1-202-716-8167, Katie_sieck@lagan.com