Genpact Opens New Remote Operations Center in Hyderabad, India

Leverages Company`s latest Remote Infrastructure Management delivery system -
RIMnexgenSM - to provide end-to-end IT infrastructure services to global
enterprises
NEW YORK--(Business Wire)--
Genpact (NYSE: G), a leader in the globalization of services and technology and
a pioneer in managing business processes for companies around the world, today
announced the opening of its Remote Operations Center (ROCSM) in Hyderabad,
India. The state-of-the-art center will utilize Genpact`s remote infrastructure
delivery system, RIMnexgenSM, to provide uninterrupted, secured application and
infrastructure monitoring and support services to clients worldwide. Genpact has
been able to reduce its clients` infrastructure management budgets by over 25
percent leveraging its RIMnexgenSM approach.

Mr. Pramod Bhasin, President and CEO, Genpact said, "Businesses across the world
are increasingly reliant on IT services to support their strategic business
initiatives. Process maturity, best in class service, high levels of automation
and cost efficiencies are paramount in successful IT services management.
Genpact`s new Remote Operations Center (ROCSM) at Uppal, Hyderabad, allows us to
optimally manage our clients` end-to-end IT Infrastructure remotely, helping
them achieve their business objectives."

"Our center has been designed understanding the need for businesses to manage
their IT Infrastructures in a secure and compliant environment and the desire to
leverage on-demand expertise," said KNK Venkataraman, SVP and Business Leader,
Genpact. "The new ROCSM represents our commitment to delivering business and
strategic value to our clients, by combining process excellence and technical
competence with operational and business insights".

The ROCSM is equipped with state-of-the-art features including bio-metric
enabled physical security, virtualized desktops that provide high system
security, mistake proofing tools and touch screen phones that can function as
additional monitoring systems.

The ROCSM will offer significant business benefits to clients, which include
availability of on-demand expertise, improved return on investment (ROI) on IT
investments and reduced total cost of ownership (TCO) for monitoring and
management of IT Infrastructure. The ROCSM affords optimized resources to
deliver increased business value, flexibility in managing IT Infrastructure,
risk mitigation, an effective and optimized portfolio of third party contracts,
round the clock global delivery for IT Infrastructure, and continuous
improvements in service levels. Business outcomes will be measured by assessing
metrics that include Process Automation Index (PAI) and Client Maturity
Improvement (CMI).

About Genpact

Genpact is a leader in the globalization of services and technology and a
pioneer in managing business processes for companies around the world. The
company combines process expertise, information technology and analytical
capabilities with operational insight and experience in diverse industries to
provide a wide range of services using its global delivery platform. Genpact
helps companies improve the ways in which they do business by applying Six Sigma
and Lean principles plus technology to continuously improve their business
processes. Genpact operates service delivery centers in China, Guatemala,
Hungary, India, Mexico, Morocco, the Netherlands, the Philippines, Poland,
Romania, South Africa, Spain and the United States. For more information, see
our website at: www.genpact.com.

Anita Trehan (Genpact Media Relations)
anita.trehan@genpact.com
+91 (98) 1110 0223
or
Sadaf Khan (For Genpact - India)
sadaf.khan@bm.com
+91 9899309389
or
Adam Pratt (For Genpact - US)
apratt@stantoncomm.com
+1 (202) 223 4933

Copyright Business Wire 2009