CAIR: Oklahoma Muslim Sprint Employee Fired After Receiving Hate Call

Thu Oct 22, 2009 4:58pm EDT

* Reuters is not responsible for the content in this press release.

OKLAHOMA CITY, Oct. 22 /PRNewswire-USNewswire/ -- The Oklahoma chapter of the
Council on American-Islamic Relations (CAIR-OK) today called for an apology to
a Muslim employee of Sprint who was fired after receiving a hate call. 


On Saturday September 26, the Muslim customer service employee in Oklahoma
City answered a call to Sprint during which the customer asked about the
employee's name and then asked if he is Muslim. After being told the Sprint
employee is Muslim, the customer allegedly said, "Well I don't want to talk to
you, and you can go to hell." The Muslim employee then hung up on the customer
and reported the incident to his supervisor.


A week after receiving the hate call, the Muslim worker was terminated without
prior notice because he had hung up on the caller. Sprint says it has a policy
in which employees are not allowed to hang up on customers under any
circumstances. 


"It is unconscionable for Sprint to fire an employee merely for reacting as
anyone would who received a hate call," said CAIR-OK Executive Director Razi
Hashmi. "We ask that Sprint review its policy on bias-motivated hate calls and
to issue an apology to the Muslim employee." 


Hashmi noted that a similar case in which an Arab-American restaurant manager
was harassed by a customer because of his ethnicity was settled for $165,000
in 2008. In that case, the U.S. Equal Employment Opportunity Commission (EEOC)
stated: "The customer is not always right. Whether committed by customers,
co-workers, or management, demeaning insults that target workers' national
origin are completely unacceptable. The law requires management to step in and
prevent this from happening."


CAIR offers a booklet, "An Employer's Guide to Islamic Religious Practices,"
designed to help prevent such incidents.


SEE: An Employer's Guide To Islamic Religious Practices
http://www.cair.com/Portals/0/pdf/employment_guide.pdf 


CAIR is America's largest Muslim civil liberties and advocacy organization.
Its mission is to enhance the understanding of Islam, encourage dialogue,
protect civil liberties, empower American Muslims, and build coalitions that
promote justice and mutual understanding.


CONTACT: CAIR-OK Executive Director Razi Hashmi, 405-248-5853, E-Mail:
rhashmi@cair.com; CAIR-OK Chair Michael Aziz Gipson, E-Mail: mgipson@cair.com;
CAIR-OK Operations Coordinator Huda Abdul-Razzak, E-Mail:
habdulrazzak@cair.com; CAIR National Communications Director Ibrahim Hooper,
202-488-8787 or 202-744-7726, E-Mail: ihooper@cair.com; CAIR Communications
Coordinator Amina Rubin, 202-488-8787 or 202-341-4171, E-Mail: arubin@cair.com






SOURCE  Council on American-Islamic Relations

CAIR-OK Executive Director Razi Hashmi, +1-405-248-5853, rhashmi@cair.com;
CAIR-OK Chair Michael Aziz Gipson, mgipson@cair.com; CAIR-OK Operations
Coordinator Huda Abdul-Razzak, habdulrazzak@cair.com; CAIR National
Communications Director Ibrahim Hooper, +1-202-488-8787 or +1-202-744-7726,
ihooper@cair.com; CAIR Communications Coordinator Amina Rubin, +1-202-488-8787
or +1-202-341-4171, arubin@cair.com
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