Cox Delivers Caller ID to the TV
* Reuters is not responsible for the content in this press release.
Customers Identify Callers From Convenience of Living Room, Without Taking
Their Eyes Off the TV
CHESAPEAKE, Va., Oct. 26 /PRNewswire/ -- Beginning October 26, Cox customers
will receive a new feature and service called TV Caller ID. This feature
allows customers to identify incoming telephone callers without missing a
second of their favorite shows.
At no additional cost, TV Caller ID will be offered to Cox customers who
subscribe to Cox Digital Telephone-with Caller ID and Cox Digital Cable.
Chris Pantoya, Cox Vice President of Marketing said, "Now you can check who is
calling without ever taking your eyes of the television screen. In fact, the
caller identification shows up on screen before you hear the telephone ring.
This is another benefit of being a multi-product Cox customer."
TV Caller ID is the latest enhancement to the company's interactive television
(iTV) platform that provides instant access to information via the TV screen.
iTV enables the integration of phone and Internet with the TV to provide
valuable information for viewers.
From the General Settings menu on the set top box, customers can mange the TV
Caller ID function, as well as view the Call History of recently received
calls. In addition to managing the TV Caller ID function, iTV allows Cox
Digital Cable customers to access the following via the MENU button on the
remote control:
-- Sports Zone
-- Kids Zone
-- News Zone
-- Games
-- Program Remote Support
-- And DVR - customers also receive Local and National weather forecasts
Pantoya noted, "The ability to link phone features directly to the TV adds
value to the phone/video bundle. Customers prefer to bundle voice, Internet
and video services from one trusted provider - TV Caller ID gives them one
more reason to do so. They want these services to work together to enhance
their lives. TV Caller ID is an example of our commitment to the continued
evolution and convergence of our communications platforms."
Cox is currently the eighth largest phone company in the U.S. with more than 3
million residential and business telephone customers. Cox received highest
honors in J.D. Power and Associates' 2008 Residential Telephone Customer
Satisfaction Study(SM) in the Western region. In the past year, more people
nationwide chose Cox Digital Telephone for home phone service than all former
regional Bell operating companies combined.
For more information, contact Felicia Blow at (757) 222-8432 or
Felicia.Blow@cox.com.
About Cox Communications:
Cox Communications is a multi-service broadband communications and
entertainment company with more than 6.2 million total residential and
commercial customers. The third-largest cable television company in the United
States, Cox offers an array of advanced digital video, high-speed Internet and
telephony services over its own nationwide IP network, as well as integrated
wireless services. Cox Business is a full-service, facilities-based provider
of communications solutions for commercial customers, providing high-speed
Internet, voice and long distance services, as well as data and video
transport services for small to large-sized businesses. Cox Media offers
national and local cable advertising in traditional spot and new media
formats, along with promotional opportunities and production services. Cox
Communications wholly owns and operates the Travel Channel. More information
about the services of Cox Communications, a wholly owned subsidiary of Cox
Enterprises, is available at www.cox.com , www.coxbusiness.com , and
www.coxmedia.com.
SOURCE Cox Communications
Felicia Blow, APR, +1-757-222-8432, felicia.blow@cox.com, or Leigh Woisard,
+1-757-222-8496, leigh.woisard@cox.com, both of Cox Communications
Comments (0)
This discussion is now closed. We welcome comments on our articles for a limited period after their publication.



Follow Reuters