Vovici Announces Vision 2010 User Conference, May 10-12, 2010

* Reuters is not responsible for the content in this press release.

Mon Nov 2, 2009 10:00am EST

DULLES, Va.--(Business Wire)--
Vovici, the leading provider of survey software and enterprise feedback
management (EFM) solutions, will hold its user conference, Vision 2010, May
10-12, 2010 in Reston, Virginia. 

Vision 2010 will bring together feedback management leaders and experts across
multiple industries to participate in compelling educational sessions, training,
and peer networking opportunities. Among the confirmed keynote presenters will
be three customer loyalty luminaries:

* Jeb Dasteel, Chief Customer Officer of Oracle (NASDAQ: ORCL) 
* Jeanne Bliss, author of I Love You More Than My Dog and Chief Customer Officer
* Bob Hayes, Ph.D., author of Beyond the Ultimate Question and recognized
loyalty expert

"At Oracle, executive leadership is relentlessly focused on listening to
customers and prioritizing feedback to drive customer strategy at all levels,"
said Dasteel. Dasteel has been with Oracle for 11 years, five of which have been
spent running Oracle`s Global Customer Programs and as CCO for the last year.
Dasteel was named the 2009 Chief Customer Officer of the Year at the first Chief
Customer Officer Summit. 

Jeanne Bliss spent 25 years in the role of Chief Customer Officer at Lands` End,
Allstate, Microsoft, Mazda and Coldwell Banker. Today her firm, CustomerBLISS
consults around the world, teaching and guiding companies and leaders how to
wrap their business around customer relationships and business prosperity.
"Leading companies understand the importance of listening to customers, using
feedback to deliver an experience with impact, and creating a lasting bond,"
noted Bliss. Her first book, Chief Customer Officer (Jossey-Bass, 2006), was
based on 25 years of reporting to the CEOs of five major corporations. 

Bob Hayes, Ph.D., is the president and founder of Business Over Broadway. He is
a recognized expert in customer satisfaction and loyalty measurement, and has
conducted survey research for enterprise companies, including Siebel Systems,
Oracle, Agilent Technologies, and Cisco Systems. "There are key ingredients to a
successful customer feedback program. Adoption of these elements is critical to
improving both customer relationship management and customer loyalty, and Vision
2010 will offer a great opportunity to learn how to accomplish these," said
Hayes. 

To register for Vision 2010, please visit:
https://www.vovici.com/about/events.aspx

"Vovici is the Voice of the Customer platform that is helping Fortune 500
companies to emotionally connect to customers," said Greg Stock, chairman and
CEO of Vovici. "We are very excited to bring this amazing group together to
share insights and proven methodologies that actually achieve higher level
business objectives and make the customer`s vision a reality." 

Additional Resources
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Visit Vovici`s News Room

About Vovici

Vovici is the pioneer of Enterprise Feedback Management (EFM), providing
comprehensive survey systems, panel management software and online community
solutions. Our survey tools enable organizations to centralize feedback data
collection, build and manage proprietary panels, leverage corporate social
networking, and utilize robust survey analytics and reporting. Our solutions
increase customer loyalty, facilitate collaboration and innovation, influence
critical business decisions and provide voice to online communities.
Organizations worldwide, including more than half of the Fortune 500, rely on
Vovici to gather feedback on customer satisfaction, perform market research and
gauge employee satisfaction. Visit www.vovici.com for more information.

Vovici
Alison Guzzio, 610-925-2761
Public Relations
aguzzio@vovici.com



Copyright Business Wire 2009

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