Nation's Chains Recognize Entergy for Outstanding Customer Service

NEW ORLEANS, Nov. 2 /PRNewswire/ -- The nation's leading chains and multisite
businesses today named Entergy Corporation a winner of Edison Electric
Institute's 2009 National Key Accounts Customer Service Awards program.
Entergy was recognized for outstanding service in two of the three areas
chains believe to be critical - Overall Excellence and Communication During
Emergencies.

The awards were presented during the National Key Accounts Fall Workshop in
Desert Springs, Calif.

The Overall Excellence award was presented to Entergy for the 11th time. The
award recognizes electric utilities that demonstrate up and down the chain of
command that all customers are a priority.

Entergy also received the Communication During Emergencies award. This is the
first year for the award. The award recognizes electric utilities that provide
critical information vital to store management when making business and life
safety decisions during an emergency.

"These awards are extra special because they come directly from our
customers," said Ed Melendreras, vice president, sales and marketing. "Our
customers place a premium on services that help their business needs,
including providing them information during emergencies. Our employees work
hard and are committed to providing services that fit our customers' needs,
and these awards recognize that fact."

The companies voting in the awards program included national brands such as
Walgreens, Target, Staples, McDonalds, HealthSouth and Wal-Mart.

Since its inception in 1988, EEI's National Key Accounts Program has addressed
the unique and growing needs of those commercial customers with multiple sites
or outlets, including chains and franchise operations.

Through Entergy's National Key Accounts Program, businesses gain a single
point of contact within the company. "Our national accounts managers provide a
variety of valuable services including coordinating new service connections,
providing business information and suggesting ways to better manage their
energy usage," Melendreras said.

Entergy Corporation is an integrated energy company engaged primarily in
electric power production and retail distribution operations. Entergy owns and
operates power plants with approximately 30,000 megawatts of electric
generating capacity, and it is the second-largest nuclear generator in the
United States. Entergy delivers electricity to 2.7 million utility customers
in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of
more than $13 billion and approximately 14,700 employees.

Entergy's online address is entergy.com

SOURCE Entergy Corporation

Chad Brumfield of Entergy Corporation, +1-504-576-5504, cbrumfi@entergy.com