Synchronoss` ConvergenceNow Plus+™ Selected to Provide Activation and Fulfillment Services for the Launch of Time Warner Cable`s Road Runner Mobile

* Reuters is not responsible for the content in this press release.

Mon Nov 2, 2009 4:23pm EST

CN+ to Accelerate and Monetize Road Runner Mobile Go-to-Market
BRIDGEWATER, N.J.--(Business Wire)--
Synchronoss Technologies, Inc. (NASDAQ: SNCR), the leading global provider of
on-demand transaction management software platforms, todayannounced that its
ConvergenceNow Plus± platform has been selected by Time Warner Cable, the
second-largest cable operator in the U.S., to accelerate the launch of new Road
Runner Mobile wireless broadband devices on Sprint 3G and Clearwire 4G networks
for ecommerce, telesales, and e-tail/retail. 

The ConvergenceNow Plus+ platform will enable Time Warner Cable to streamline
subscriber account management, service activation, and support for a variety of
new connected-devices and wireless broadband services. In addition to activation
and provisioning, ConvergenceNow Plus+ will be providing Time Warner Cable with
an end-to-end customer management capability that includes self-service support,
ordering, changes, activation, and logistics to deliver a seamless customer
experience for the total customer lifecycle. 

"As we prepare to launch Road Runner Mobile, delivering connected wireless
broadband devices and solutions across multiple channels, the need for
self-service capabilities and customer experience satisfaction is paramount,"
said Mike Roudi, Group Vice President of Wireless Services, Time Warner Cable.
"The Synchronoss ConvergenceNow Plus+ platform not only streamlines and
automates order capture management, but also helps us accelerate and monetize an
optimal customer experience across all channels." 

"The market opportunity for wireless broadband devices and services is rapidly
expanding and as service providers such as Time Warner Cable wirelessly-enable
their core services and look to launch new products and services, time to market
and the management of customer experience are crucial to its success," said
Christopher S. Putnam, Executive Vice President of Sales, Synchronoss
Technologies. "Our ConvergenceNow Plus+ platform provides Time Warner Cable with
a truly end-to-end and seamless customer experience throughout the entire
customer lifecycle." 

For a demonstration of the best in class customer experience that ConvergenceNow
Plus+ enables please visit http://www.synchronoss.com/. 

About Synchronoss Technologies, Inc. 

Synchronoss Technologies (NASDAQ: SNCR) is the leading global provider of
on-demand transaction management technology. Synchronoss' software platforms
automate subscriber activation, order management and service provisioning for
all connected-devices, across any communication service, from any channel. The
company`s ConvergenceNow and ConvergenceNow Plus+ technology platforms automate
a wide variety of transactions across multiple delivery channels and networks,
enabling telecommunication service providers, cable operators,
retailers/e-tailers and OEMs to accelerate and monetize their go-to-market with
connected-devices while addressing back-office fragmentation, and delivering an
improved customer experience at lower costs. For more information, please visit
www.synchronoss.com. 

The Synchronoss logo, Synchronoss, ConvergenceNow and ConvergenceNow Plus+ are
trademarks of Synchronoss Technologies, Inc. All other trademarks are property
of their respective owners.

Synchronoss Technologies, Inc.
Media:
Stacie Hiras, 908-547-1260
Stacie.hiras@synchronoss.com
or
Investor:
Tim Dolan, 617-956-6727
investor@synchronoss.com

Copyright Business Wire 2009

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