Express Scripts and Greatwater Software Announce Partnership to Provide New Service in Physician Offices

Express Scripts and Greatwater Software Announce Partnership to Provide New
Service in Physician Offices

Service to support medication adherence and provide Express Scripts members
with cost- and time-saving options

ORLANDO, Fla., Nov. 3 /PRNewswire-FirstCall/ -- Express Scripts, Inc. (Nasdaq:
ESRX), a provider of integrated pharmacy benefit management (PBM) services,
and Greatwater Software, Inc., a provider of patient self-service solutions
for the healthcare industry, today announced a program that will enable
patients to review options for reducing prescription costs when checking in
for appointments at their physician's office.

Under the terms of the agreement, Express Scripts will utilize Greatwater's
PatientPoint(TM) kiosk platform to present its members with information
regarding their prescription benefit and prescription management options such
as generic drug and home delivery of medication options.

As patients bear the burden of a growing portion of their medical expenses,
they are increasingly opting not to fill their prescriptions due to high
out-of-pocket costs. According to a study in the Archives of Internal
Medicine, 35 percent of patients with chronic illnesses never discussed with
their doctor that they planned to reduce their own medications due to
escalating costs.

"Presenting consumers with prescription management options at the point of
care not only promotes better prescription compliance but also empowers
patients to take a more active role in managing their health," said Steve
Miller, M.D., chief medical officer at Express Scripts. "Only half of all
patients are estimated to take their prescriptions as prescribed by their
physician. By utilizing Greatwater Software's kiosk technology, we will be
able to more closely monitor prescription adherence and conversion rates,
which will provide us with valuable insight into patient medication
compliance."

The kiosks will engage patients in real time at the point of care to
streamline practice workflow and increase the likelihood of prescription
adherence. These kiosks will provide Express Scripts members with economical
pharmacy options based on their specific medication regimens.

"With healthcare costs continuing to rise, our patients appreciate the chance
to save money on their prescriptions while also reducing trips to the
pharmacy," said Pradeep Vangala, M.D., president of Orlando Internal Medicine,
a pilot site for the joint initiative. "Meanwhile, our physicians have a
better understanding of patients' prescription compliance issues without
having to ask a number of questions during the patient visit, resulting in
greater overall efficiency."

"An increasing number of physician practices are adopting self-service for
functions such as patient registration, bill payment and appointment
scheduling. Through this important collaboration, patients who are members of
health plans that partner with Express Scripts will have access to
prescription management options that make it more cost-effective and
convenient for them to comply with their medication plans," adds Don Shaver,
CEO for Greatwater Software. "At the same time, the initiative will provide
Express Scripts with a centralized method for communicating with their member
population at the point of care."

About Express Scripts

Express Scripts is one of the largest full-service pharmacy benefit management
companies in North America, providing healthcare management and administration
services to HMOs, health insurers, third-party administrators, employers,
union-sponsored benefit plans, workers' compensation plans and government
health programs. The Company assists plan sponsors in addressing access and
affordability concerns resulting from rising drug costs while helping to
improve health outcomes. The Company's integrated PBM services include network
claims processing, home delivery services, patient care and direct specialty
home delivery to patients, benefit design consultation, drug utilization
review, formulary management, drug data analysis services, distribution of
injectable drugs to patients' homes and physicians offices, bio-pharma
services and other services.

Express Scripts is headquartered in St. Louis, Missouri. More information can
be found on Express Scripts' website, which includes expanded investor
information and resources.

About Greatwater Software

Greatwater Software provides interactive self-service solutions that enable
payers, providers, pharmacy benefit managers and pharmaceutical companies to
engage patients at the optimal time during the episode of care for enhanced
operational efficiency and. Designed to provide a single point of access for
communicating with patients throughout the continuum of care, the company's
PatientPoint(TM) platform offers a variety of physician office-based
applications, including patient check-in, eligibility verification,
prescription adherence management and e-prescribing. For more information,
visit www.greatwatersoftware.com.

SOURCE Express Scripts, Inc.

Missy Britan of Burson-Marsteller, +1-202-530-4531, Missy.Britan@bm.com, or
Kathleen Bowley, Dodge Communications, +1-770-576-2558,
kbowley@dodgecommunications.com, both for Express Scripts, Inc.